- Volunteering for community initiatives to give back to local communities and make a positive impact
- Youth Development Programs
- Fundraising Events
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
Patrick Hyland
1330 Prince Charles Westlake,OH
Summary
Dynamic Insurance Solutions Specialist with a proven track record at Alera Group, excelling in new business development and enhancing client retention through exceptional relationship building and customer service. Expert in property and casualty insurance, leveraging analytical skills for precise risk assessment. Demonstrated ability to identify untapped markets, driving revenue growth and fostering teamwork. Known for collaborative approach, reliability, and adaptability to changing needs. Expertise in policy negotiation and risk assessment ensures optimal client satisfaction and results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Commercial Insurance Broker
Alera Group
05.2009 - Current
- New business development/ sales for commercial accounts.
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Offered detailed information about products and binding coverage.
- Leveraged analytical skills to assess client risk profiles accurately, enabling informed decision-making regarding coverage options.
- Reviewed, shopped and processed renewals.
- Identified new revenue streams by targeting niche industries or underserved markets within the commercial insurance sector.
- Enhanced client retention rates through proactive communication and exceptional customer service skills.
Education
BBA - Marketing
Univeristy of Dayton
Dayton, OH05-2009
High School Diploma -
St. Edward High School
Lakewood05-2005
Skills
- Relationship Building
- Property and Casualty Insurance
- Professionalism
- Customer Relationship Management
- Creative solutions
- Policy analysis
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
Certification
- Property and Casualty License - Ohio, Florida, Texas, Michigan, New York Department of Insurance.
- Life and Health Insurance License - Ohio, Florida, Texas, Michigan, New York Department of Insurance.
Interests
Timeline
Commercial Insurance Broker
Alera Group
05.2009 - Current
- Property and Casualty License - Ohio, Florida, Texas, Michigan, New York Department of Insurance.
- Life and Health Insurance License - Ohio, Florida, Texas, Michigan, New York Department of Insurance.
BBA - Marketing
Univeristy of Dayton
High School Diploma -
St. Edward High School
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