Patrick Hyland
Summary
Experienced in tile installation with a strong focus on quality finishes and customer satisfaction. Collaborated with homeowners, designers, and contractors to select materials and designs that align with project timelines and budgets. Developed best practices for tile installation, enhancing team performance and workflow efficiency. Trained junior contractors, fostering skill development and promoting a collaborative work environment.
Joined the United States Marine Corps right out of high school
1983-1987
2 years active duty 2 years active reserve
MOS - Combst Engineer
Overview
40
40
years of professional experience
1984
1984
years of post-secondary education
Work History
Tile Contractor
Self Employed Services
San Rafael , CA
05.1998 - Current
- Installing all types of tile in residential homes ensuring high-quality finishes and customer satisfaction on all projects.
- Assist home owners, designers,architects and contractors in selecting materials and designs, enhancing their vision while streamlining project timelines and budgeting
- Estimating and invoicing on all projects
- Developed and implemented best practices for tile installation, resulting in improved workflow and enhanced team performance.
- Trained and mentored junior contractors, fostering skill development and promoting a collaborative team environment.
- Used power tools such as wet saws to cut large format tiles accurately.
- Created custom designs with mosaic tile pieces when requested by customers.
- Provided technical advice on different types of tiles available on the market.
- Mixed thinset mortar, grout and other adhesives for use in tile installations.
- Measured and cut tiles to fit into designated areas according to specifications.
- Removed old wallboard, plaster or masonry in preparation for tile installation.
- Cleaned up work area at the end of each day's work session.
- Applied waterproofing membranes to surfaces before tiling.
- Utilized hand tools such as hammers, pliers, saws, drills for cutting shapes in tiles during installation process.
- Installed various types of ceramic, porcelain and stone tiles on floors, walls and countertops.
- Cut out holes for fixtures such as toilets, sinks and bathtubs.
- Conducted a thorough inspection of the job site prior to beginning tile installation.
- Prepared tiling surfaces using waterproofing materials and lath.
- Applied cement and arranged tiles according to design plans.
- Met with clients to discuss pricing, schedules and tiling needs and offered quotes for intended jobs.
- Completed post-installation inspections and processed work invoices.
- Created decorative wall and floor designs using mosaic tile setups.
- Used power tools and machinery properly to avoid job site accidents.
- Sealed finished surfaces to render grout water- and stain-resistant.
- Created precise shapes in tile and stone to work around terrain, corners and obstacles.
- Prepared cost and labor quotes based on estimated time and materials needed.
- Documented daily activities and completed paperwork for each job.
- Handled many installations each month smoothly.
Tile Setter
Bob spoor masonry and tile
San Rafael , CA
11.1985 - 04.1998
- Installed various types of tiles with precision, ensuring seamless finishes and enhancing aesthetic appeal in residential projects.
- Collaborated with project managers and clients to determine design specifications, resulting in tailored tile solutions that met customer expectations.
- Trained and mentored junior tile setters, improving team efficiency and fostering skill development within the workforce.
- Utilized advanced tools and techniques to prepare substrates, ensuring optimal adhesion and durability of tile installations.
- Conducted regular inspections of completed work, identifying and rectifying any imperfections to uphold high quality standards.
- Developed and implemented best practices for tile setting, contributing to enhanced workflow and increased job site safety.
- Provided exceptional customer service by addressing client inquiries and concerns, fostering positive relationships and repeat business.
- Used power tools and machinery properly to avoid job site accidents.
- Cut tiles and marble to project specifications by using power wet saws and tile cutters.
- Cleaned all work areas after completing each job assignment.
- Measured, cut, and installed ceramic tile, marble, and stone using hand tools and power cutting tools.
- Ensured that all customer requirements were met before leaving job site.
- Repaired damaged tiles by replacing them with new ones or patching them up with matching pieces.
- Grouted walls, floors and countertops with appropriate materials.
- Laid out tile patterns and ensured proper alignment of tiles.
- Prepared sub-floor surfaces by removing existing material or filling in cracks.
- Collaborated with other tradespeople such as plumbers, electricians, masons, in order to complete projects efficiently.
- Adhered to safety regulations while working onsite.
- Provided customers with information about tile care and maintenance procedures.
- Applied waterproofing membranes to showers, tubs, sinks. to prevent water seepage into underlying structures.
- Mixed adhesive according to manufacturer's instructions for wall and floor tiles installation.
- Inspected newly installed tiles for any defects such as chips or cracks.
- Provided friendly and knowledgeable service to customers.
- Loaded supplies onto truck for delivery to job sites.
- Communicated effectively with clients regarding design plans prior to commencement of work.
- Attended training sessions related to tile setting techniques.
- Inspected installations for conformance to specifications as well as industry standards.
- Documented daily activities and completed paperwork for each job.
- Handled many installations each month smoothly.
- Created decorative wall and floor designs using mosaic tile setups.
- Applied cement and arranged tiles according to design plans.
- Created precise shapes in tile and stone to work around terrain, corners and obstacles.
- Installed decorative designs on floors and walls with mosaic tiles.
- Determined best tile layout to achieve desired pattern and support timely project completion.
- Prepared cost and labor quotes based on estimated time and materials needed.
- Reviewed blueprints and work instructions to determine and execute requirements.
Education
Drake High School
San Anselmo, CASkills
- Project layout
- Material selection
- Tile install
- Project estimation
- Team leadership
- Great with communication
- Experienced on all power tools
- Cabinet making experience
- Can run construction projects start to finish
Accomplishments
- United States Marine Corps veteran
Timeline
Tile Contractor
Self Employed Services
05.1998 - Current
Tile Setter
Bob spoor masonry and tile
11.1985 - 04.1998
Drake High School