Patrick Jason Acre
Tyler,AL
Summary
Highly accomplished leader with 33+ years of experience in IT operations management, human capital performance and employee benefits management. Proven ability to manage IT operations, manage release of software platforms, and compliance across military and civilian workforces. Expertise in evaluating core capabilities, coordinating HR and IT operations, analyzing workforce processes, identifying operational and training gaps, and implementing corrective actions to ensure desired standards are met. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Inspections
42nd Air Base Wing, United States Air Force
11.2015 - Current
- Policy Compliance: Develops, executes and completes inspection plans based on DoD, AF and world trends analysis for 30+ events annually. Provides executive level advice on trends impacting operations. Writes reports for each inspection, develops white papers and executive summaries. Ensured operations align with Strategic National Defense, DoD operations and Joint Special Access Program (JSIG). Manages quality assurance program by developing local procedures and providing guidance specific to cross-functional teams.
- Training and Development: Led trained workforce of 80 employees on an annual basis. Responsible for training all employees on IG specific duties and responsibilities. Develops plans to ensure combat and operational readiness for the entire organization.
- Stakeholder liaison: Serves as the liaison at Maxwell AFB installation on IG matters, specifically for AF compliance. Serves as single contact for all audits, inspections and exercises applicable to Maxwell AFB, including DoD, Joint and Air Force endeavors.
- Process Oversight and Management: Coordinates and tracks intra-agency process improvement efforts and support agreements. Processes high-level leader and panel member agreements for approval through legal, personnel security and applicable offices.
- Personnel On-boarding: Manages and facilitates new employee orientation. Ensures new personnel have access to all system platforms needed and ensure classifications are commensurate with duties.
- Program Performance Measurement: Collects performance data from agency key components and expenditure centers. Analyzes data with past trends and prepares reports for executive leaders. Provides status of expected achievements progress with regards to national strategic goals.
IT Operations Manager
Ramstein AB, United States Air Force
11.2007 - 12.2011
- Experienced in IT Program Management leadership: IT program oversight, project management and regulatory compliance, with a track record of leading enterprise-wide inspections and aligning federal standards with best commercial practices. Known for developing scalable systems, mentoring diverse teams, and delivering results under pressure.
- IT Operations: Directed over 100 personnel in maintaining secure networks, supporting intelligence operations in the EUCOM theater. Oversaw $1.2M in upgrades and new systems deployment, including classified radio infrastructure. Executed 12 cross-border integration projects valued at $430M; aligned timelines with the U.S. And NATO defense priorities.
- Policy and Testing: Authored IT governance SOP, facilitated help desk operations, and managed system-wide cybersecurity audits. Coordinated system testing for a $10M airborne monitoring platform, with operational oversight across EU airspace.
- Contract Officer Representative: Managed IT contract for Europe's central remote intelligence distribution center. Approximately 50 contractors, during 24/7 IT operations.
- Software Release Manager: Facilitated cross-functional release planning with engineering, QA, product, and DevOps teams, ensuring 98% on-time delivery of scheduled releases.
- Cybersecurity Team Leader: Managed ISSM team responsible for security oversight of 9+ information systems, maintaining continuous ATO (Authority to Operate) status for all critical systems. Developed ISSM training program and mentorship framework, resulting in 100% team certification in CISSP, CISA, or DoD equivalent credentials.
- IT Systems Maintenance Chief: Supervised team of 50+ IT technicians and specialists, maintained 99.8% uptime across enterprise infrastructure supporting 500+ users, including servers, networks, and cloud systems. Stood up first ever ISR IT maintenance division, certified 7 maintenance crew members ahead of schedule.
- Technology & Security: Oversaw hardware lifecycle management and technology refresh cycles, optimizing performance while extending equipment lifespan by 20%.
- Classified Systems Management: Supervised maintenance and administration of SIPR, NIPR, NSA and JWICS networks, ensuring strict compliance with National and DoD guidance.
- Security & Compliance: Conducted quarterly TEMPEST inspections and RF shielding assessments for classified facilities, maintaining 100% compliance with NSA standards.
- Budget Planning & Management: Coordinated budget planning across multiple appropriation categories (O&M, MILCON, RDT&E), ensuring compliance with DoD Financial Management Regulations.
- Financial Analysis & Cost Control: Tracked and reported IT expenditures using DFAS systems, maintaining 100% accountability for all IT assets and services.
- Service Delivery & Performance: Directed helpdesk operations supporting 1,000+ end users across multiple locations, maintaining 98.5% customer satisfaction rating.
- Performance & Career Development: Created individual development planning (IDP) framework used by 100% of employees (23), resulting in clearer career pathways and improved engagement scores. Promoted a culture of continuous improvement within the department through regular training sessions and knowledge sharing initiatives among team members.
- Quality Assurance: Provided mentorship and guidance to QA engineers, sharing best practices, technical expertise, and industry knowledge. Stood up first ever ISR IT maintenance crew, initiated QA initiatives to improve testing processes, automation coverage, and 99% up-time.
- Managed complex IT projects from inception to completion, consistently delivering within scope, budget, and timeline constraints.
- Aligned IT strategy with organizational goals by collaborating closely with senior leadership on technology roadmap development.
Education
Bachelor of Arts - Human Resource Management
American Military University
Baltimore, Maryland05.2023
Associate of Human Resource Management -
Community College of The Air Force
Air University07.2011
Associate of Electronic Systems Technology -
Community College of The Air Force
Air University05.2007
Skills
- Program Evaluation
- Project Manager
- Strategic Planning
- Policy Interpretation
- Compliance monitoring
- Functional team collaboration
- Policy & Procedure Development
- Program Management
- Written/Oral Communication
- Policy Compliance
- Training & Development
- Data Analyst
- Business Analyst
- Relationship building
- Decision-making
- Strategic planning
Certification
- AF Inspector General training and complaints resolution - SAF/IG
- AF Contracting Officer Representative, Level A – Defense Acquisition University
- AF Civilian Personnel Management Certification - Air University, Maxwell AFB, Al
- AF Emerging Leader Course graduate - Air University, Maxwell AFB, Al
- Member, Council of Inspectors General on Integrity and Efficiency
- Professional Manager Certification – Community College of the Air Force
Security Clearance
Secret (SEC), 02/01/23, Continuous Evaluation
Timeline
Director of Inspections
42nd Air Base Wing, United States Air Force
11.2015 - Current
IT Operations Manager
Ramstein AB, United States Air Force
11.2007 - 12.2011
Bachelor of Arts - Human Resource Management
American Military University
Associate of Human Resource Management -
Community College of The Air Force
Associate of Electronic Systems Technology -
Community College of The Air Force
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