Summary
Overview
Work History
Education
Skills
Timeline
Relevant Expertise
Volunteer Experience
Volunteer Experience
Generic

Patrick J. Dugan

Portland,OR

Summary

Accomplished senior revenue leader, adept in strategic sales leadership and team building with 20 years of experience in Ed Tech/SaaS sales. Expert in team development and coaching, process improvement and CRM optimization with a knack for driving revenue through innovative sales strategies.

Overview

27
27
years of professional experience

Work History

Director of Sales

SmartLab
Longmont, CO
04.2025 - Current

Supervise team of regional sales representatives

  • Managed process to hire and onboard six new regional sales representatives
  • Developed new opportunity scoring system to add more discipline to sales process and predictibility to forecast

Strategic Advisor

Transcribbit
Portland, OR
12.2024 - Current

Delivering startup guidance in areas including: messaging and positioning, role definition, and sales prospecting strategies.

Vice President, Head of Sales

Alma Technologies
07.2019 - 06.2024
  • Built and scaled sales team by hiring and developing reps; growing territories; implementing sales process and metrics and providing ongoing team training and individual coaching
  • More than doubled new sales ARR in year one
  • Tripled the average ARR over the last four years to help the company hit and maintain 30% annual ARR growth goal over that time
  • Crafted comprehensive GTM strategy tailored to Board objectives for K-12 district sales team, incorporating messaging, marketing plans, and performance benchmarks.
  • Helped drive new revenue streams by monetizing added services

Director of Sales Operations

NWEA
01.2013 - 06.2019
  • Tasked by senior leadership to build out a team and complete a set of operations functions to influence top-line revenue gains and support organizational complexities related to accelerated growth for a sales team of 140 people.
  • Helped drive 30% ($40 million) ARR growth from 2013-2019 by supporting sales teams with new comprehensive set of sales operations functions to influence top-line revenue growth through accurate, predictable and scalable operations supports.
  • Designed and deployed new inside sales function to address small district market segment to reduce overall acquisition costs
  • Created highly successful Sales Development team - to increase lead and pipeline generation in strategic territories.
  • Developed high volume tactical campaigning and tracking program to ensure quality lead support for sales reps

Regional Sales Manager

NWEA
02.2011 - 01.2013
  • Responsible for development, coordination and execution of sales strategies in 12 Western states and 5 area reps
  • Met or exceeded all goals including 95% retention rate over 900 accounts and 20% ARR gain from $9-$11 million

Account Executive

NWEA
07.2006 - 01.2011
  • Responsible for development, coordination and execution of new business and expansion strategies in five Western states
  • Consistently met or exceeded revenue goals for five years
  • One of the top five grossing reps all five years

Account Manager

NWEA
07.2005 - 07.2006
  • Responsible for development, coordination and execution of expansion/retention and capacity building strategies for key accounts in Western states
  • Managed a $5 million book-of-business with over 300 accounts maintaining a retention rate of at least 95% retention

Implementation Support Specialist

NWEA
04.2004 - 06.2005
  • Responsible for successful onboarding of new partners
  • Assisted with product training and onsite professional development for key accounts
  • Led cross-functional team tasked with planning, marketing and execution of regional workshops nationally
  • Assisted with product development and deployment work for two new products

Sixth Grade Classroom Teacher

St Helens School District
10.1998 - 06.2003
  • Classroom duties, transition team to facilitate movement of sixth grade to middle school and develop mission, logistics, curriculum, budget and staffing for the new model
  • Local Union bargaining team
  • State rep for local union

Education

Associate Degree -

Seattle Central Community College
Seattle, WA

Bachelor of Education -

Woodring College of Education
Bellingham, WA

Skills

  • Strategic Sales Leadership in SaaS
  • Sales Strategy
  • Team Building/Coaching/Mentoring
  • Comp/Territory Planning
  • Forecasting/Budget
  • Product positioning/Messaging
  • Marketing/Marketing Operations
  • Strategic Presentations
  • Go to market planning
  • Data Analysis
  • CRM Optimization
  • Workflow
  • Process Improvement

Timeline

Director of Sales

SmartLab
04.2025 - Current

Strategic Advisor

Transcribbit
12.2024 - Current

Vice President, Head of Sales

Alma Technologies
07.2019 - 06.2024

Director of Sales Operations

NWEA
01.2013 - 06.2019

Regional Sales Manager

NWEA
02.2011 - 01.2013

Account Executive

NWEA
07.2006 - 01.2011

Account Manager

NWEA
07.2005 - 07.2006

Implementation Support Specialist

NWEA
04.2004 - 06.2005

Sixth Grade Classroom Teacher

St Helens School District
10.1998 - 06.2003

Associate Degree -

Seattle Central Community College

Bachelor of Education -

Woodring College of Education

Relevant Expertise

  • SaaS/Education Sales Leadership
  • Sales Strategy
  • Team Building
  • Coaching/Mentoring
  • Comp/Territory Planning
  • Forecasting
  • Budget
  • Communications
  • Strategic Presentations
  • Revenue Gen/GTM
  • Data Analysis
  • CRM Optimization
  • Workflow
  • Process Improvement
  • Assessment
  • Curriculum
  • Technology

Volunteer Experience

  • School Board President, Lee Owen Stone Cooperative Preschool, 01/01/09, 12/31/10, Portland, OR, Oversaw all aspects of school operations including: parent/community engagement, recruitment, curriculum, fundraising, facilities, policy and compliance, contracts.
  • Dinner Service Volunteer, St Francis Dining Hall, 01/01/15, 12/31/18, Portland, OR
  • Volunteer, Night Strike, 01/01/16, 12/31/24, Portland, OR

Volunteer Experience

  • School Board President, Lee Owen Stone Cooperative Preschool, 01/01/09, 12/31/10, Portland, OR, Oversaw all aspects of school operations including: parent/community engagement, recruitment, curriculum, fundraising, facilities, policy and compliance, contracts.
  • Dinner Service Volunteer, St Francis Dining Hall, 01/01/15, 12/31/18, Portland, OR
  • Volunteer, Night Strike, 01/01/16, 12/31/24, Portland, OR
Patrick J. Dugan