Dedicated and caring Systems Analyst professional offering over ten years of progressive advancement and extensive experience in the healthcare and hospital setting. Demonstrated expertise in the operation and administration of hospital Helpdesk, combining a collaborative, patient-focused approach with the science, and technology of the setting. Develop rapport with other medical professionals, nurses, hospital staffs, and individuals at all levels, independently, and kept track of technological advancements and trends in IT support, while monitoring hardware, software, and system performance metrics. Career Objective To utilize acquired skills, education, and experience in Information Technology, as well as newly acquired knowledge of Homeland Security procedures. Ensuring safe computing practices and risks of issue occurrence, by delivering robust technical support to clients, efficiently, and focusing on system enhancement, as well as troubleshooting. Developed a strong passion in analyzing and enhancing solutions and emphasize on development, maintenance, and improvement within Network Security. Dynamic Systems Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level or mid-level management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.