Analytically-driven, hard-working, well-rounded and versatile employee with several years of expertise in business administration, office work, retail, sales, and customer service experience that focused on the professional and fiscal growth and development of the establishments. Highly adaptive, dexterous, and disciplined in fast-paced, high-pressure work environments, with efficacy in producing flawless results and quality client and customer service.
Work History
Overnight Shift Supervising Manager
CVS Pharmacy
Mineola, NY & New Hyde Park, NY
2022 - 2023
Nightly tasks included, but were not limited to: Filling out paperwork in office, performing inventory evaluations, and managing money in registers and self-checkout registers
Providing excellent customer service to customers, while assuming role of cashier and facilitating cash transactions with customers when necessary
Training new/onboarding 25+ staff members thoroughly
Deliberating with other managers and prioritizing tasks for efficient store operation
Replacing discounted and free item tags weekly, every Saturday night to Sunday morning
Assuming role of custodian and disposing of trash, waste, or spillage
Stocking, facing and organizing various retail merchandise, food and grocery items, while also handling and assorting prescription medication, pet care products, electronics, exercise equipment, clothing, travel-size items, etc.
Providing adult care, first aid, health, medication, diet, hygiene products and other essential items.
Overnight Operations Associate
Dick’s Sporting Goods
Garden City, NY
2021 - 2022
Nightly tasks included, but were not limited to: Unloading and organizing 1,000 to 2,500-piece truck shipment once or twice per week
Organizing boxes via pallet, and then used pallet jack to transport stacked boxes to designated areas
Stocking, facing and organizing various sports equipment
Stocking, facing and organizing miscellaneous outdoor equipment
Separating, sorting, folding and organizing clothing items onto clothing racks and display tables on sales floor; Sorted and stacked shoe boxes
Organizing retail clothing items for brands like Under Armor, Nike, DSG, VRST, Carhartt, TheNorthFace, Alpine, Columbia, Walter Hagan, and numerous others
Educated second-floor overnight co-workers on stock organization and sales floor structure.
Seasonal Overnight Operations Associate
Nordstrom Rack
Westbury, NY
2021 - 2021
Nightly tasks included, but were not limited to: Unloading and organizing 500 to 1,500-piece truck shipment once or twice a week
Bringing boxes of clothing, goods, and accessories from loading dock
Moving goods from dock to elevator and back to retail warehouse, and divided goods amongst staff; and was specifically designated for men’s, kids', accessory items, and shoes
Organizing clothing on separate racks based on type of clothing
Organizing shoes by men's, women's, or kids' sizes onto warehouse industrial shelves, and marking ready-to-stock boxes
Separating accessories including belts, jewelry, gloves, hats, scarves, and socks and sorting them onto mobile carts
Conducting final run-throughs of all tasks before clocking out and then organizing racks and mobile carts in each section in straight-line formations.
Business Development Center Phone Operator
Mercedes-Benz of Massapequa
Amityville, NY
2020 - 2021
Daily tasks included, but were not limited to: Answering phone calls and scheduling showroom visits
Facilitating delivery calls for out-of-state or distant customers, ensuring vehicle shipping to customers' homes
Sending emails and courtesy calls to individuals with expiring leases/warranty statements
Offering phone renewal opportunities to those with expiring leases/warranties.
Student Aide (Part Time)
Nassau Community College Library
East Garden City, NY
2018 - 2019
Daily tasks included, but were not limited to: Assisting students with homework and computer assignments
Signing students in and out of library sections; Delegated front desk positions; Managed shifts between floors and computer labs
Educating students with limited computer use on program functionality.
Computer Salesperson (Part Time)
Best Buy
Westbury, NY
2018 - 2019
Daily tasks included, but were not limited to: Facilitating purchases of various sorts devices and accessories
Educating customers on stock devices and available accessories.
Administrative Office Assistant
Condé Global (F.K.A. Condé and Associates)
New York City, NY & Greater New York City Area
2015 - 2018
Daily tasks included, but were not limited to: Organizing President/CEO's schedule and frequently checked CEO's work emails, as well as mine
Sending out emails to office and clients on President's behalf while scheduling meetings with various stakeholders
Completing data entry tasks for CEO's personal and professional finances
Transcription of workplace memos to 50+ office employees and other partners/business owners
Creating visually appealing PowerPoints for potential investors and clients, while also creating and editing ads, flyers, and content on behalf of said company
Assisting in public relations and social media management, while utilizing email marketing to build positive rapport with new and recurring customers
Performing clerical work for company’s e-commerce services and products
Maintaining records for every transaction, financial investment, meeting, and service.
Education
Bachelor of Arts - Criminology and Criminal Justice
John Jay College of Criminal Justice (CUNY)
Manhattan, NY
08.2022
Associates degree - Criminal Justice
Nassau Community College
East Garden City, NY
05.2019
Advanced Regents Diploma with Honors -
Elmont Memorial Junior-Senior High School
Elmont, NY
06.2015
Skills
Proficiency in keyboarding, Microsoft Office and Google Docs, typing 50 words per minute
Expertise in e-commerce, financial analysis, asset management, quality control, bookkeeping, and copywriting
Competence in computer operations, including Photoshop, Adobe Design, proofreading, email marketing, branding, content creation, customer service, data entry, and databases
Mastery in linguistics skills (English, French, Spanish, Creole)
Home Number
516-519-8482
References
Garvenchy Nicholas, 718-864-4886
Frantz Condé, 718-938-9362
Joshua T. Zin, 917-482-2150
Angelo Villota, 516-430-8591
Junior Henry, 347-977-2994
Languages
French
Native or Bilingual
Spanish
Professional Working
Creole
Native or Bilingual
Timeline
Overnight Shift Supervising Manager
CVS Pharmacy
2022 - 2023
Overnight Operations Associate
Dick’s Sporting Goods
2021 - 2022
Seasonal Overnight Operations Associate
Nordstrom Rack
2021 - 2021
Business Development Center Phone Operator
Mercedes-Benz of Massapequa
2020 - 2021
Student Aide (Part Time)
Nassau Community College Library
2018 - 2019
Computer Salesperson (Part Time)
Best Buy
2018 - 2019
Administrative Office Assistant
Condé Global (F.K.A. Condé and Associates)
2015 - 2018
Bachelor of Arts - Criminology and Criminal Justice