Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patrick Johnson Jr

Shawnee,KS

Summary

Hardworking, highly motivated sales associate eager to lend combined knowledge in customer service and automotive detailing. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

9
9
years of professional experience

Work History

1st Assistant Department Manager

Menards Home Improvement Inc
08.2018 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
  • Assisted customers in locating desired products quickly, minimizing wait times and enhancing overall experience
  • Enhanced customer loyalty by creating personalized interactions and offering relevant promotions
  • Conducted regular price audits to ensure accuracy of all sales tags, reducing potential complaints or confusion among customers
  • Increased sales by providing exceptional customer service and tailored product recommendations.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Detailing Associate

Fred Love's Automotive Detailing
05.2016 - 05.2019
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Provided exceptional customer service and addressed customer inquiries.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied wax and sealants to exterior of vehicles
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.

Audio Assistant

Kansas City Kansas Community College
08.2023 - 12.2023
  • Proficient troubleshooting ability in Digital Audio Workstation's or DAW's
  • Hands on with a wide range of microphones; Multiple digital and analogue mixing consoles;
  • Aviom audio mixing system; Multiple digital and analogue synthesizers
  • Giving students recording expertise for production projects in a timely fashion for studio session to run efficiently
  • Intermediate knowledge of computers with Apple and Microsoft systems

Education

Bachelor of Science - Commercial Music: Production and Audio

Liberty University
Lynchburg, VA
05-2026

Associate of Applied Science - Audio Engineering

Kansas City Kansas Community College
Kansas City, KS
05-2023

High School Diploma -

Platte County High School
Platte City, MO
05-2018

Skills

  • Exterior and Interior Automotive Detailing Expertise
  • Product Promotion
  • Excellent Customer Service
  • Add-On Sales Techniques
  • Personable
  • Managing Sound Quality
  • Operating recording equipment

Accomplishments

  • Received Team Member of the Month and Team Member of the Week twice in the six years I've been with Menard's for customer satisfactory in merchandise assistance
  • Documented and resolved multiple inventory inconsistencies which led to correct pricing and quantity of items represented on Menards.com.
  • Successfully running the Hardware Department as Acting Department Manager leading to Team Member recognition awards as listed above.
  • Resolved Customer issues through tedious listening of the customers and working all angles to get the sale finished.

Timeline

Audio Assistant

Kansas City Kansas Community College
08.2023 - 12.2023

1st Assistant Department Manager

Menards Home Improvement Inc
08.2018 - Current

Detailing Associate

Fred Love's Automotive Detailing
05.2016 - 05.2019

Bachelor of Science - Commercial Music: Production and Audio

Liberty University

Associate of Applied Science - Audio Engineering

Kansas City Kansas Community College

High School Diploma -

Platte County High School
Patrick Johnson Jr