Patrick Johnston
Smithfield,VA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at United Rentals. Skilled in equipment inspection and providing top-notch customer service, I excel in fast-paced environments, ensuring high-quality results. My collaborative approach and problem-solving abilities have significantly contributed to operational efficiency and client contentment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Equipment Associate
United Rentals
Hampton, VA
05.2018 - Current
- Performed daily equipment checks by recharging batteries and lubricating equipment parts.
- Removed machine attachments and waste material from machines.
- Ensured proper disposal or recycling of obsolete or damaged tools according to environmental regulations, promoting sustainable business practices within the organization.
- Provided exceptional customer service by addressing user inquiries promptly and professionally, resulting in higher satisfaction levels.
Helper
C&B Technology
Chesapeake, VA
10.2017 - 05.2018
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Installer
Rock Solid Granite
Virginia Beach, VA
02.2017 - 10.2017
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Painter's Assistant
Mike Duman Collision Center
Suffolk, VA
11.2016 - 02.2017
- Followed painter's directions for product application and site cleanup.
- Sanded vehicles and got them ready for paint
- Taped and prepped cars for paint
- Washed vehicles after they were painted
Detailer
Coxtons Collision Repair
Yorktown, VA
03.2015 - 10.2016
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Detailer
Avis
Newport News, VA
01.2015 - 03.2015
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Busser
Texas Roadhouse Restaurant
Yorktown, VA
09.2014 - 01.2015
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Detailer
Auto Bell
Newport News, VA
04.2014 - 08.2014
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto car wash.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Cashier
Dollar Tree
Williamsburg, VA
12.2013 - 03.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pizza Delivery Driver
Uncle B's Pizza Shop
Yorktown, VA
07.2013 - 11.2013
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
Thomas Nelson Community College
Hampton, VA 03.2014 - 05.2015
High School Diploma -
Warwick High School
Newport News, VA06.2013
Skills
Loading and unloading
Shipping and receiving
Heavy Lifting
Warehouse Operations
Pallet Jack Operation
Packaging and Labeling
Equipment Inspection
Friendly and Helpful
Customer Service
Problem-Solving
Teamwork and Collaboration
Honest and Dependable
Certification
- Certified forklift operator, boom operator, scissor lift operator
- CPR and first aid certified
- EPA 608 certified
family, softball, outdoors
I have a wife, her name is Breanna and a son, his name is Gavin. I have been married for six years but my wife and i have been together for eleven. Our son is six years old and in the first grade. I play tournament softball on saturdays and I play rec league on Tuesdays.
Timeline
Equipment Associate
United Rentals
05.2018 - Current
Helper
C&B Technology
10.2017 - 05.2018
Installer
Rock Solid Granite
02.2017 - 10.2017
Painter's Assistant
Mike Duman Collision Center
11.2016 - 02.2017
Detailer
Coxtons Collision Repair
03.2015 - 10.2016
Detailer
Avis
01.2015 - 03.2015
Busser
Texas Roadhouse Restaurant
09.2014 - 01.2015
Detailer
Auto Bell
04.2014 - 08.2014
Thomas Nelson Community College
03.2014 - 05.2015
Cashier
Dollar Tree
12.2013 - 03.2014
Pizza Delivery Driver
Uncle B's Pizza Shop
07.2013 - 11.2013
High School Diploma -
Warwick High School