Patrick Jolin
Victoria,Canada
Summary
With over five years of experience in the security industry, I honed my skills in diligence, risk management, and leadership—developing a keen ability to communicate clearly, think strategically, and manage crises under pressure.
Transitioning into marketing and digital communications, I leverage these strengths to assess brand positioning, ensure consistency, and engage diverse audiences effectively. I specialize in crafting compelling content and refining brand messaging through strategic communications and social media. My expertise lies in enhancing online presence by creating impactful content, fostering audience engagement, and driving digital brand growth. I bring a results-driven approach that blends precision, creativity, and strategic execution.
Overview
8
8
years of professional experience
Work History
Communications Coordinator
JTFSecurity Group Inc.
01.2023 - 03.2024
- Managed social media accounts, creating and scheduling audiovisual content to increase engagement and enhance brand visibility.
- Wrote monthly newsletters, improving communication for 50+ employees, supervisors, and clients.
- Edited videos and developed training materials, streamlining staff onboarding and internal education.
- Coordinated internal messaging across teams to ensure clarity, consistency, and efficiency in a fast-paced environment.
Security Supervisor
JTFSecurity Group Inc.
05.2023 - 03.2024
- Led a team of security professionals, overseeing daily operations and ensuring site safety.
- Provided real-time, on-site training for new guards on law, de-escalation techniques, criminal code procedures, and professional conduct.
- Acted as the primary liaison between the client and the company, ensuring seamless communication and conflict resolution.
- Maintained operational efficiency by enforcing security protocols and responding to incidents in a fast-paced environment.
Security Professional
JTFSecurity Group Inc.
09.2022 - 04.2024
- Conducted routine patrols, monitored premises, and ensured compliance with security protocols.
- Managed access control, verifying credentials and preventing unauthorized entry.
- Responded to incidents, wrote detailed reports, and assisted in emergency situations.
- Provided customer service, interacting with the public and addressing security concerns professionally.
- Monitored CCTV surveillance and coordinated with teams to maintain site safety.
Security Professional
GardaWorld
03.2021 - 10.2021
- Conducted routine patrols and enforced security protocols at a COVID-19 vaccination centre, ensuring a safe and orderly environment.
- Managed access control, verifying authorized personnel and assisting with crowd management.
- Responded to incidents, wrote detailed reports, and provided first aid when necessary.
- Delivered customer service, guiding patients and addressing concerns with professionalism.
- Monitored CCTV surveillance and coordinated with teams to maintain site security.
Security Professional
Themis Security Services Ltd.
10.2019 - 03.2021
- Conducted public patrols in Victoria’s downtown core & Harris Green neighbourhoods, ensuring community safety.
- Responded to incidents, assisted the public, and provided first aid as needed.
- Managed CCTV surveillance, dispatch operations, and traffic control to maintain site security.
- Performed fire watch & loss prevention at high-risk locations.
- Provided security at venues and events, ensuring crowd control and enforcing regulations.
Security Professional
Guardteck Security Corp.
05.2019 - 09.2019
- Patrolled Uptown Shopping Centre, enforcing security policies and assisting visitors.
- Conducted CCTV monitoring, incident report writing, and fire watch duties.
- Provided customer service & conflict resolution, ensuring a safe environment for shoppers and staff.
- Responded to security incidents and collaborated with law enforcement when necessary.
Crew Trainer
McDonald's
08.2016 - 03.2019
- Trained and mentored new team members, ensuring they understood company policies, food preparation, and customer service standards.
- Led on-the-job coaching to improve efficiency, teamwork, and workplace safety.
- Assisted in food preparation, inventory management, and cashier operations during peak hours.
- Maintained high cleanliness and quality control standards, ensuring compliance with health regulations.
- Provided exceptional customer service, resolving issues and enhancing the overall dining experience.
Education
High School Diploma -
Lakeside Academy
Skills
- Content creation
- Social media management
- Brand promotion
- Customer service
- Staff training
- Employee supervision
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Security Supervisor
JTFSecurity Group Inc.
05.2023 - 03.2024
Communications Coordinator
JTFSecurity Group Inc.
01.2023 - 03.2024
Security Professional
JTFSecurity Group Inc.
09.2022 - 04.2024
Security Professional
GardaWorld
03.2021 - 10.2021
Security Professional
Themis Security Services Ltd.
10.2019 - 03.2021
Security Professional
Guardteck Security Corp.
05.2019 - 09.2019
Crew Trainer
McDonald's
08.2016 - 03.2019
High School Diploma -
Lakeside Academy
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