Summary
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Timeline
Intern
Patrick  Kelley

Patrick Kelley

Penn Valley,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Work History

Clerk

Dollar General
08.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Analyzed customer feedback and identified areas for improvement.
  • Maintained tidy and organized store to comply with cleanliness standards.

Clerk Processor

Goodwill Industries
10.2020 - 06.2023
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Sorted and performed quality control measures of donated items.
  • Opened and closed facility according to operating hours to secure donations and funds.
  • Maintained organized and clean worksite.
  • Prepared shipments of items for transport to alternate locations.
  • Complied with company privacy policies to uphold confidentiality of donors and recipients.
  • Respectfully communicated with diverse population of volunteers and employees.
  • Reported instances of fraud and illegal dumping on company property.
  • Assisted in loading and unloading of transport trucks.

Overnight Stocker

Dollar Tree
09.2019 - 02.2020
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Maintained neat, organized stockroom free of hazards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Greeted store customers and discussed needs.

Donation Center Attendant

Salvation Army
04.2018 - 08.2019
  • Greeted and provided friendly service to donors and assisted in transferring items to facility.
  • Transferred donated goods from donor's vehicle and regularly lifted up to 50+ pounds.
  • Assisted truck driver in transferring donations between vehicle and building.
  • Completed appropriate paperwork for donations.
  • Sorted and placed donations in appropriate containers.
  • Sorted and performed quality control measures of donated items.
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Maintained organized and clean worksite.

Education

GED -

Silver Springs
Grass Valley, CA

Skills

Attention to detail

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Additional Information

  • Certifications and Licenses , Driver's License September 2021 to April 2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Timeline

Clerk

Dollar General
08.2023 - Current

Clerk Processor

Goodwill Industries
10.2020 - 06.2023

Overnight Stocker

Dollar Tree
09.2019 - 02.2020

Donation Center Attendant

Salvation Army
04.2018 - 08.2019

GED -

Silver Springs
Patrick Kelley