Patrick Kimball
Westfield,IN
Summary
Entrepreneurial professional offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
20
20
years of professional experience
Work History
COO
Black Diamond Consulting
Carmel, IN
11.2020 - 11.2024
- Supervised the executive team, providing guidance on operational decisions.
- Collaborated with other C-level executives in developing business strategies.
- Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards.
- Acted as a liaison between internal teams and external stakeholders such as customers or partners.
- Managed day-to-day operations of organization including staff management, scheduling, customer service.
- Built relationships with industry leaders both internally and externally to create new opportunities for growth.
- Acted as a primary liaison between the company and external stakeholders.
- Managed relationships with partners and vendors to align with company goals.
- Supported CEO with operational insights and strategic decision-making.
- Hired, trained, and mentored staff members to maximize productivity.
- Drove revenue by cultivating successful client relations.
- Established policies and procedures to ensure efficient operations.
F&B Director
Bridgewater Country Club
Carmel, IN
02.2005 - 11.2020
- Developed and implemented strategies for improving F&B operations, customer service and increasing revenue.
- Created standard operating procedures to ensure consistency across all F&B outlets.
- Monitored financial performance of all F&B departments, identified areas for improvement and suggested corrective actions.
- Supervised staff recruitment, training and development processes in accordance with organizational policies.
- Established quality standards for food preparation, presentation and customer service in order to enhance the dining experience.
- Analyzed consumer feedback on menu items, services and overall satisfaction levels to identify areas for improvement.
- Developed marketing plans to promote new products or services while maintaining existing ones at competitive prices.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
BBA - Business Administration
Franklin College
Indianapolis, IN05-2013
Skills
- Recruitment and retention
- Management
- Adaptability
- Reliability
- Strategic Partnerships
- General management and administration
- Multitasking
- Approachable leader
- Budgeting and cost control
Affiliations
- Farm Owner
- 4H Volunteer
- Former Collegiate Athlete
Timeline
COO
Black Diamond Consulting
11.2020 - 11.2024
F&B Director
Bridgewater Country Club
02.2005 - 11.2020
BBA - Business Administration
Franklin College
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