PATRICK KITENGE
Owosso,MI
Summary
Proven leader in warehouse and retail management, excelling at Spectrum Hospital with expertise in inventory control and quality assurance. Demonstrates exceptional organizational skills and a strong ability to enhance team performance, achieving significant improvements in efficiency. Skilled in using handheld scanners and fostering safety protocols, consistently meets and surpasses performance goals.
Overview
10
10
years of professional experience
Work History
Selector
Aldi Warehouse
11.2020 - Current
- Completed daily orders with expert picking and packing of shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
Assistant Store Manager
Familly Dollar
05.2019 - 10.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Material Coordinator
Spectrum Hospital
02.2017 - 05.2019
- Completed daily cycle counts and full inventory audits.
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Devised and implemented efficient processes for production tracking and inventory control.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Line Operator
Ranir
01.2015 - 01.2017
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Inspected finished products for quality and adherence to customer specifications.
- Reduced accidents and injuries by observing safety policies and procedures.
- Adjusted machine feed and speed to correct machine malfunctions.
- Calibrated and adjusted equipment to achieve quality production.
- Followed best manufacturing practices for operation of production equipment.
- Read and interpreted documents to reach maximum productivity and achieve quality objectives.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Adjusted machines to increase productivity for runs.
- Examined incoming materials and compared to documentation for accuracy and quality.
Line Leader
Amway
03.2013 - 12.2014
- Assisted in training new employees and implementing procedural changes.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Monitored product quality to achieve superior quality reputation.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Provided and promoted solutions to eliminate reoccurring problems.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Safely operated machineries to avoid accidents and mishaps.
- Used computer systems to perform diagnostics on electronic and communications components.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
Package Handler
FedEx
01.2011 - 02.2013
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Education
Bachelor of Arts - Human Resources Management And Finance
Michigan State University
East Lansing, MIAssociate of Arts - Business Administration
Grand Rapids Community College
Grand Rapids, MI05.2019
High School Diploma -
AURORE
Kinshasa05.2010
Skills
- Enter Data
- Performance Goals
- Motivated Team Player
- Merchandise Collection
- Shipment Procedures
- Warehouse Operations
- Monthly Audits
- Rotate Stock
- Product Picking
- Production Line Operations
- Process Payments
- Data Accuracy
- Inventory Recordkeeping
- Audit Inventory
- Quality Assurance
- Restock Shelves
- Handheld Scanners
- Reading Comprehension
- Team Meetings
- Workload Priorities
- Safety Protocols
Accomplishments
- Collaborated with team of 20 in the development of water filter..
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved proficiency with accuracy and efficiency.
- Supervised team of 10 staff members.
Languages
English
Full Professional
French
Native or Bilingual
Swahili
Full Professional
Spanish
Limited Working
Timeline
Selector
Aldi Warehouse
11.2020 - Current
Assistant Store Manager
Familly Dollar
05.2019 - 10.2020
Material Coordinator
Spectrum Hospital
02.2017 - 05.2019
Line Operator
Ranir
01.2015 - 01.2017
Line Leader
Amway
03.2013 - 12.2014
Package Handler
FedEx
01.2011 - 02.2013
Bachelor of Arts - Human Resources Management And Finance
Michigan State University
Associate of Arts - Business Administration
Grand Rapids Community College
High School Diploma -
AURORE
Interests
Traveling
Hiking
Reading
Socializing
Writing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CPDW - Certified Professional in Distribution and Warehousing
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionStock Options / Equity / Profit Sharing401k matchHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPersonal development programsQuote
It is better to fail in originality than to succeed in imitation.
Herman Melville
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