Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PATRICK KITSMILLER

Pataskala

Summary

Dynamic leader with a proven track record at RIGHT WAY HEATING AND COOLING, excelling in project management and team collaboration. Spearheaded installation strategies, and boosting client retention through exceptional service. Expert in workflow optimization and mentoring, adept at driving projects to completion while ensuring quality and efficiency.

Professional Install Manager with strong focus on team collaboration and achieving results. Skilled in overseeing installation projects, ensuring timely completions, and maintaining high standards. Adaptable and reliable, with proven ability to manage changing needs effectively. Known for technical expertise, problem-solving skills, and results-driven approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

INSTALL MANAGER

RIGHT WAY HEATING AND COOLING
11.2018 - Current
  • Used hand tools, power drills, multi-meters and watt meters.
  • Utilized [Software] to maintain inventory of vehicles and warehouse.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Increased customer satisfaction by providing timely and efficient installations of various systems.
  • Conducted regular performance reviews of team members, identifying opportunities for growth or improvement within the department as a whole.
  • Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
  • Enhanced communication between departments by implementing standardized reporting procedures for completed installations.
  • Mentored junior team members in proper installation techniques, enhancing overall team performance.
  • Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
  • Streamlined installation processes for improved team productivity and faster project completion times.
  • Led diverse teams across multiple locations in successful completion of complex installation projects.
  • Developed and implemented quality control measures to ensure accurate installations and reduce callbacks.
  • Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
  • Reduced installation errors by developing comprehensive training materials and conducting regular training sessions for staff.
  • Consistently met or exceeded project deadlines by efficiently delegating tasks among team members according to their strengths and expertise areas.
  • Tracked project costs and other financial metrics to maximize profitability.

Supervisor

GCA Service Group
09.2016 - 11.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.

Education

High School Diploma -

REYNOLDSBURG HIGH SCHOOL
Reynoldsburg, OH
05-2000

Skills

  • Training and mentoring
  • Goal oriented
  • Scheduling coordination
  • Workflow optimization
  • Installation supervision
  • Teamwork
  • Hardworking and reliable
  • Processes and procedures
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Blueprint reading
  • Design and planning
  • Project management
  • Permit and license procurement

Certification

HVAC Technician Certification

EPA Clean Air Section 608

Timeline

INSTALL MANAGER

RIGHT WAY HEATING AND COOLING
11.2018 - Current

Supervisor

GCA Service Group
09.2016 - 11.2018

High School Diploma -

REYNOLDSBURG HIGH SCHOOL

Similar Profiles

CREATE PROFILE
PATRICK KITSMILLER