Patrick Koon RT(R)(MR)
Union City,CA
Summary
Driven professional with a broad range of experience in radiology, sales & marketing seeking to leverage a polished background to take the next step with a respected organization. A hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.
Overview
43
43
years of professional experience
1
1
Certification
Work History
MR Clinical Sales Specialist
GE Healthcare
San Francisco, CA
01.2009 - Current
- Assisted in developing strategies for new product launches.
- Provided technical support when required while selling clinical products.
- Help with recommendations to customers to promote effectiveness and product benefits.
- Tested developed applications for functionality, performance, and scalability before deployment.
- Applied application product support to end users
- Liaised with clients to clarify business challenges and objectives to optimize the performance of existing systems.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- Prepared presentations on clinical products for physicians and other medical professionals.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Negotiated and closed deals
- Participated in trade shows, conferences, symposiums, and events related to the clinical sales industry.
- Provided product training to medical staff in hospitals and clinics.
- Conducted product demonstrations and presentations to healthcare professionals.
- Maintained relationships with key customers, healthcare providers, and stakeholders.
MR & CT Clinical Software Specialist
GE Healthcare
Los Angeles, CA
01.2005 - 01.2009
- Attended conferences and tradeshows representing the company's brand.
- Maintained accurate sales forecasting reports.
- Collaborated with the marketing team on campaigns targeting specific market segments.
- Educated customers on how to use the software product effectively.
- Arranged demonstrations or equipment trials to persuade customers and drive sales.
- Maintained knowledge of current industry trends, competitor offerings, and new technology developments.
- Diagnosed and addressed problems with installed equipment.
- Developed and wrote technical documentation for products.
MR Advanced Application Specialists
GE Healthcare
Milwaukee, WI
06.2000 - 01.2005
- Facilitated productive clinical and technical customer relationships through intentional external communications.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Generated reports to track performance metrics of team members.
- Participated in ongoing training and compliance activities.
- Leveraged specialized knowledge to act as subject matter expert within organization.
PACS Marketing Specialist
GE Healthcare
New York , NY
11.1998 - 06.2000
- Organized meetings with clients and partners to discuss marketing plans and objectives.
- Generated sales and exposure by providing relevant product information.
- Attended meetings and studied material to remain current on promotion techniques and service benefits.
- Developed and monitored targeted market plans to achieve marketing objectives.
- Provided administrative support when needed including scheduling appointments or organizing documents.
- Generated reports on sales figures, market share analysis, ROI calculations.
- Recommended policy changes to improve marketing tactics and strategies.
- Responded promptly to customer inquiries via phone calls or emails.
- Conducted research to determine ideal markets for products and services.
MR Clinical Application Specialist
GE Healthcare
Chicago, IL
12.1990 - 11.1998
- Provided technical support and troubleshooting assistance for clinical users having difficulty with electronic health record systems.
- Conducted research into new technologies that could improve patient care processes.
- Spearheaded training programs for health information technology.
- Traveled to customer locations to facilitate training classes and perform demonstrations.
- Answered software and clinical application questions with detailed explanations and examples.
- Drafted training materials, presentations, manuals and SOPs to support informatics policies and procedures.
- Used informatics science to design and implement health information technology applications, resolving clinical or health care administrative problems.
Interventional /CT /& MRI Radiology Technologist
George Washington University Hospital
Washington, DC
02.1985 - 12.1990
- Reviewed diagnostic images for accuracy and appropriateness prior to submission for interpretation by a radiologist.
- Set up sterile tables and prepared patients using aseptic techniques.
- Assisted radiologists in the performance of complex interventional radiology procedures including angiography, embolization, and biopsies.
- Performed quality control tests on imaging equipment as per established protocols.
- Performed radiographic procedures and related techniques, producing quality images for timely interpretation.
- Wrote reports summarizing testing procedures and outcomes for physicians.
- Developed new protocols based on changes in technology or advances in diagnostic tools and techniques.
Combat Field Medic /Lead CT Technologist
US Army
Washington, DC
02.1982 - 06.1985
- Operated CT scanner systems safely and efficiently in order to produce high-quality images.
- Collaborated with other departments regarding scheduling and patient care needs.
- Fostered relationships with patients to minimize anxiety and distress and enhance cooperation.
- Wrote reports outlining findings of diagnostic testing and imaging services.
- Followed all safety regulations required by local government agencies.
- Offered assistance in dressing or changing seriously ill, injured and disabled patients.
- Coordinated with vendors regarding maintenance or repairs of equipment as needed.
- Provided medical care to injured personnel in remote locations.
Education
Associate of Science - Radiography Technologist
St. Phillips College
San Antonio, TX05-1984
Skills
- MR Expect - 02T to 94T Systems
- MRI Breast
- MRI Focus Ultrasound
- MRI Spectro
- fMRI
- MRI Hyperpolarization
- MR & CT Cardiac
- Skilled in Post Processing MR, CT, & PET
- PACS, EMR & RIS Administration
- GE MR Software Expect
- GE AW @ AW Server Software
- Presentations
- Onsite Evaluations
- Business Development
- Customer Technical Support
- Customer Needs Analysis
- Customer Service
Certification
- AMERICAN REGISTRY OF RADIOLOGIC TECHNOLOGISTS (ARRT) - 1985(R) 1995 (MRI)
- California Radiology License - Current
Publications /Abstracts
- Publications /Abstracts
- Wide band radio frequency pulse sequence for evaluation of myocardial scar in patients with cardiac implantable devices ( 2024 )
- Comparing Dual Shimming with Average Single Shimming on Fat Suppression Techniques - ISMRM (2023)
- Predicting Breath-Hold Liver Diffusion MRI from Free-Breathing Data using a Convocational Neural Network (CNN) -ISMRM (2022)
- Differentiation of brain tumor-related edema based on 3D T1rho imaging (2017)
- Acknowledgements - Publications /Abstracts
- Hyperpolarized 13C Dynamic Breath-held Molecular Imaging to Detect Targeted Therapy Response in Patients with Liver Metastases
- Coil Combination Methods for Multi-Channel Hyperpolarized 13C Imaging Data from Human Studies
- Quantification of 89Zr-Iron Oxide Nanoparticle Bio Distribution Using PET-MR and Ultrashort TE Sequences
- Regional Articular Cartilage Abnormalities of the Hip
- Evaluation of Intra and Inter Scanner Reliability of MRI Protocols for Spinal Cord Gray Matter and Total Cross-Sectional Area Measurements
- ‘‘Flying Through’’and‘‘Flying Around’’a PET/CT Scan: Pilot Study and Development of 3DIntegrated18FFDG PET/CT for Virtual Bronchoscopy and Colonoscopy
Timeline
MR Clinical Sales Specialist
GE Healthcare
01.2009 - Current
MR & CT Clinical Software Specialist
GE Healthcare
01.2005 - 01.2009
MR Advanced Application Specialists
GE Healthcare
06.2000 - 01.2005
PACS Marketing Specialist
GE Healthcare
11.1998 - 06.2000
MR Clinical Application Specialist
GE Healthcare
12.1990 - 11.1998
Interventional /CT /& MRI Radiology Technologist
George Washington University Hospital
02.1985 - 12.1990
Combat Field Medic /Lead CT Technologist
US Army
02.1982 - 06.1985
Associate of Science - Radiography Technologist
St. Phillips College
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