Methodical Program Coordinator offers internal document creation, program management and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with over ten years of experience developing and coordinating programs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PROGRAM COORDINATOR
ALTERNATIVE CARE SERVICES (ACS)
FARGO, NORTH DAKOTA
01.2024 - Current
PROVIDE LEADERSHIP AND DIRECTION TO MENTAL HEALTH TECHNICIANS LEVEL STAFFING DURING SHIFTS WITHIN PROGRAM; ASSURE PROGRAMMING EXPECTATIONS ARE BEING MET DURING SHIFTS; COORDINATE RESIDENT CARE DURING SHIFT
COMPLETE BILLING AND SENSUS DAILY SUBMIT MAR’S AND REFERAL PAPERWORK TO HUMAN SERVICES CENTER AS NEEDED PREPARE DAILY UPDATE REPORTS COMPLETE MONTHLY INVENTORY AND SUPPLY ORDERS SUBMIT WEEKLY STATE FLEET MILEAGE AND FUEL LOGS AS NEEDED ASSURE DISCHARGE CHARTS ARE READY FOR TRANSFER TO HUMAN SERVICES CENTER OVERSEE STAFF ON DUTY DURING THE SHIFT PROVIDING DIRECTION, CORRECTION AND MENTORING PROVIDE FORMAL TRAINING AS WELL AS ONGOING MENTORING TO STAFF ON SHIFT ASSURE POLICY AND PROTOCOLS ARE BEING FOLLOWED PARTICIPATE IN STAFF PERFORMANCE EVALUATIONS IN COLLABORATION WITH THE PROGRAMME SUPERVISOR PARTICIPATE IN PERFORMANCE IMPROVEMENT PLANNING WITH THE PROGRAM SUPERVISOR ADDRESS ANY PERFORMANCE CONCERNS IN THE MOMENT AND REPORT ONGOING CONCERNS TO PROGRAM SUPERVISOR ADDRESS ANY STAFFING/SCHEDULING CONCERNS THAT OCCUR WITHIN THE SHIFT OR IMPACTING THE FOLLOWING SHIFT PARTICIPATE WITH PROGRAM SUPERVISOR IN CONDUCTING MONTHLY STAFF MEETING PARTICIPATE IN MONTHLY LEADERSHIP MEETINGS FOR THE FACILITY PARTICIPATE IN AFTER HOUR/HOLIDAY ON-CALL ROTATION AS DESIGNATED ASSURE ALL TREATMENT PLANS ARE BEING CORRECTLY IMPLEMENTED AND FOLLOWED COORDINATE CARE WITH OUTSIDE ENTITIES AND PROMOTE STAFF MANAGEMENT AND ACTIVITIES WITH CLIENTS PROVIDE PRIMARY RESPONSE INTERVENTIONS TO ESCALATION AND CRISIS MANAGEMENT NEEDS PROMPT WORK DUTIES/CHORES OF MENTAL HEALTH TECHNICIANS STAFF AND CREAT OPPORTUNITIES FOR SKILLS TEACHING ASSURING ALL DOCUMENTATIONS IS COMPLETED ACCURATELY AND TIMELY MONITORING WITHDRAWAL MANGEMENT INTERVENTION
PROFESSIONAL MENTOR
FRIENDS OF THE CHILDREN
FARGO-MOORHEAD, NORTH DAKOTA
01.2021 - 01.2023
WORK WITH CHILDREN AS A POSITIVE ROLE MODEL TO DEVELOP A CARING, TRUSTING AND SUSTAINED RELATIONSHIP WITH EACH CHILD
DEVELOP QUARTERLY AND ANNUAL ROADMAP GOALS FOR EACH CHILD BASED ON THEIR INDIDVIDUAL SUPPORT NEEDS
SET POSITIVE EXPECTATIONS; NUTURE AND PROMOTE THEIR STRENGTHS, TALENTS AND ABILITIES
WORK PRIMARILY ONE-ON-ONE WITH CHILDREN WHILE EMPOWERING THEIR PARENTS TO ADVOCATE FOR THEIR CHILDREN THROUGH AN ONGOING, RESPECTFUL AND STREANTHS-BASED PARTNERSHIP
PREPARE DAILY, QUARTERLY AND ANNUAL REPORT ON EACH OF THE EIGHT CHILDREN ON ROASTER BASED ON SET ROADMAP GOALS
FULLY DOCUMENT ACTIVITIES AND PARTICIPATE IN AN ONGOING EVALUATION PROCESS.
JUVENILE COUNSELLOR
WEST CENTRAL REGIONAL JUVENILE CENTER
MOORHEAD, MINNESOTA
01.2019 - 01.2021
WORK WITH A GROUP OF RESIDENTS DAILY AND RESPONSIBLE FOR MAINTAINING THE SAFETY AND SECURITY OF ALL RESIDENTS AND STAFF IN THE DETENTION CENTER
CONDUCT INTAKE INTERVIEWS AND ASSESSMENT BY INTERVIEWING JUVENILES, FAMILY MEMBERS AND OTHER INFORMATION SOURCES AS WELL AS REVIEWING AND GATHERING DATA FROM RECORDS
EVALUATE AND INVESTIGATE THE FACT OF EACH CASE BROUGHT TO THE CENTER AND DETERMINE WHETHER THE CASE SHOULD BE REFERRED TO ANOTHER AGENCY, HANDLED UNOFFICIALLY OR PRESENTED TO THE COURT FOR OFFICIAL ACTION
CREATE AND MAINTAIN ALL PERTINENT RECORDS AND CONFIDENTIALITY ACCORDING TO STATUTE AND POLICY
MONITOR COMPLIANCE WITH AGREEMENTS, COURT ORDERS AND PROBATION CONDITIONS AS WELL AS COMPLETING INFORMAL AND FORMAL RESPONSE TO NONCOMPLIANCE MONITOR RESIDENTS' BEHAVIOR, COUNSEL JUVENILES AND OFFER SUPPORT AND GUIDANCE ACCORDING TO PRESCRIBED METHODS
HANDLING ROUTINE AND CRISIS SITUATIONS AND OBSERVING AND RECORDING BEHAVIOR PATTERNS
PROVIDE SECURED AND NON-SECURED TRANSPORTATION OF JUVENILES.
OUTREACH CO-ORDINATOR
HEALTH EDUCATION AND ENVIRONMENT DEVELOPMENT
FREETOWN, SIERRA LEONE
01.2009 - 01.2015
INTERFACED WITH DONOR PARTNERS AND ENGAGED COMMUNITY GROUPS AND OTHER STAKEHOLDERS WITH REGARDS PROJECT DESIGN AND IMPLEMENTATIONS AS WELL AS IDENTIFYING LOCAL INTERESTS AND NEEDS AND WAYS TO MEET THEM
SOURCED GRANTS AND FUNDS FOR COMMUNITY PROJECTS
APPROVE PROSPECTIVE BENEFICIARIES FOR LIVELIHOOD PROJECTS ENCOURAGED PEOPLE TO PARTICIPATE IN LEARNING PROGRAMMES AND SKILLS DEVELOPMENT ACTIVITIES, WHICH THEY PREVIOUSLY MAY NOT HAVE BEEN ABLE TO PURSUE FOR A NUMBER OF REASONS
MAINTAIN BENEFICIARIES AND PROJECT FILES AND PREPARE REPORTS IN ACCORDANCE WITH DONOR STANDARDS USING DONOR REPORT TEMPLATES
CONTACT ELEGIBLE BENEFICIARIES FOR SOFT LOAN AND START-UP KITS DISBURSEMENT PREPARE AND PROVIDE MONTHLY AND PHASE BY PHASE PROJECT REPORTS FOR MONITORING AND EVALUATION PURPOSES TO ENHANCE GRANT TRANCHE DISBURSMENT AND PROJECT REPLICATION
IDENTIFY AND ESTABLISH BUSINESS LINK WITH EXTERNAL AGENCIES FOR BENEFICIARIES MAINTAIN KNOWLEDGE AND AWRENESS ON ENVIRONMENTAL MANAGEMENT AND POLICIES
DETERMIN POTENTIAL BENEFICIARY ELIGIBILTY INCLUDING INITIAL PREPARATION AND DOCUMENT PROCESSING.
Education
LLB HONOURS (INPROGRESS) -
UNIVERSITY OF LONDON
02.2024
LLB HONS. (INCOMPLETE) -
FOURAH BAY COLLEGE UNIVERSITY OF SIERRA LEONE
12.2016
BACHELOR OF ARTS IN EDUCATION -
NJALA UNIVERSITY
12.2009
Skills
HAVE ENOUGH WORKING KNOWLEDGE OF ADOLESCENT GROWTH, CHILD DEVELOPMENT, BEHAVIORAL PSYCHOLOGY, AND GOOD KNOWLEDGE OF MODERN CORRECTION PRACTICES
POSSESS THE ABILITY TO EFFECTIVELY SOLVE PROBLEMS AND CAN WORK BOTH INDIVIDUALLY AND IN A TEAM ATMOSPHERE
ABILITY TO SET GOALS AND DEVELOP PLANS TO MEET THOSE GOALS TO ENSURE THE DEVELOPMENT OF ORGANIZATION PROGRAMMES
ABILITY TO USE CREATIVE AND INITIATIVE IN PLANNING ACTIVIES TO CONTINUALLY DEVELOP WORKABLE AND MEANINGFUL PROGRAMMES
WILLINGNESS TO WORK COLLABORATIVELYABILITY TO MANAGE SEVERAL CURRENT ISSUES AND SOLVE PROBLEMS EFFECTIVELY, EXERCISING APPROPRIATE DISCRERTION AND JUDGEMENT, AND UNDER VARYING LEVELS OF STRESS
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS, STRONG ORGANIZATIONAL AND TIME MANAGEMENT SKILLS, PROFESSIONAL DEMEANOR, AND SOUND JUDGEMENT
BASIC COMPUTER AND KEYBOARD SKILLS, PROFICIENCY WITH EMAIL SYSTEMS
FAMILIARITY WITH MICROSOFT OUTLOOK, TEAMS, AVTAR, I-SERVE, WHEN TO WORK AND ACCESS OR OTHER DATABASE APPLICATIONS
Eligibility Determination
Onsite Tours
Program Management
Report Generation
Facility Management
Data Management Familiarity
Standard Operating Procedures
Team Oversight
Human Resources Understanding
Persuasive Communication Style
Needs Analysis
Report Preparation
Project Coordination
Expense Tracking
Resource Management
Report Creation
Project Management
Referral Coordination
Staff Evaluation
Process Improvements
Certification
Bachelor of Arts in Education 2009
LLB incomplete 2016
LLB in progress 2020
Languages
English
Full Professional
References
References available upon request.
Timeline
PROGRAM COORDINATOR
ALTERNATIVE CARE SERVICES (ACS)
01.2024 - Current
PROFESSIONAL MENTOR
FRIENDS OF THE CHILDREN
01.2021 - 01.2023
JUVENILE COUNSELLOR
WEST CENTRAL REGIONAL JUVENILE CENTER
01.2019 - 01.2021
OUTREACH CO-ORDINATOR
HEALTH EDUCATION AND ENVIRONMENT DEVELOPMENT
01.2009 - 01.2015
LLB HONOURS (INPROGRESS) -
UNIVERSITY OF LONDON
LLB HONS. (INCOMPLETE) -
FOURAH BAY COLLEGE UNIVERSITY OF SIERRA LEONE
BACHELOR OF ARTS IN EDUCATION -
NJALA UNIVERSITY
Bachelor of Arts in Education 2009
LLB incomplete 2016
LLB in progress 2020
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