Patrick Kovach
Bradenton,FL
Overview
22
22
years of professional experience
1
1
Certification
Work History
Grocery Replenishment Specialist
Publix Supermarkets Store
Longboat Key, FL
07.2021 - Current
- Completed inventory counts, reordered stock and removed expired items from supply.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated stockroom equipment such as scissor lifts and balers.
- Received and checked multiple daily deliveries for dairy, frozen, grocery and HBC products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept and mopped floors for professional appearance.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Retrieved items for customers and verified prices.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Completed regular cycle counts and inventory audits.
Sales Specialist
Lowes Home Improvment
Michigan City, IN
01.2011 - 10.2021
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Accepted and processed customer payments and balanced receipts and cash.
- Created and implemented sales strategies to successfully meet company targets.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Drove team revenue totals by bringing in top sales numbers.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Technician
FTG Inc.
Leesburg, FL
11.2020 - 07.2021
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Completed job reports and logs immediately following service calls.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Performed routine maintenance on [Equipment] for manufacturing operations.
Assistant Department Manager
Menards
Portage, IN
03.2019 - 11.2020
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Communicated with managers of other departments to maintain transparency.
Assistant Manager
RadioShack
Bradenton, Florida
02.2011 - 03.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Emergency Medical Technology
Lake Technical Center
Eustis, FL03.2021
Skills
- Order Filling
- Skid Breakdown
- Seasonal Displays
- Unloading Deliveries
- Product Signage and Labeling
- Building End Caps
- Heavy Lifting
- Customer Relations
- Cleaning and Sanitizing
- Stocking and Replenishing
- Item Replenishment
- Customer Service
- Teamwork and Collaboration
- Pallet Jack Operation
- Product Location
- Inventory Replenishment
- Stockroom Maintenance
- Grocery Standards
- Grocery Equipment
- Corrective Actions
Certification
CPR BLS
Timeline
Grocery Replenishment Specialist
Publix Supermarkets Store
07.2021 - Current
Technician
FTG Inc.
11.2020 - 07.2021
Assistant Department Manager
Menards
03.2019 - 11.2020
Assistant Manager
RadioShack
02.2011 - 03.2019
Sales Specialist
Lowes Home Improvment
01.2011 - 10.2021
Emergency Medical Technology
Lake Technical Center