Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Patrick Lam

Patrick Lam

Attleboro,MA

Summary

A wide array of interactions with customers ensures customer satisfaction by being knowledgeable about specific products. Able to communicate with supervisors and team members to carry out tasks in an efficient and swift manner. I am able to organize and maintain a clean environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

Dicks Sporing Goods
Attleboro, MA
09.2024 - Current
  • Assisted customers with product selection and provided personalized recommendations.
  • Maintained store cleanliness and organized merchandise displays for optimal presentation.
  • Processed transactions accurately using point-of-sale systems and cash registers.
  • Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.

Order Picker

Home Depot
Attleboro, Massachusetts
02.2023 - 06.2024
  • Collaborated with team members to maintain and organize multiple departments.
  • Conducted quality checks on picked orders before shipment.
  • Communicated with supervisors and team members regarding potential product availability and integrity.
  • Fulfilled orders in a timely manner.
  • Managed and maintained morning shipments by printing confirmation sheets through the Home Depot system.
  • Handled and resolved customer dissatisfaction, updated information, and answered product questions.

Delivery Driver

D'Angelo Grilled Sandwiches
Cranston, Rhode Island
04.2019 - 10.2022
  • Delivered meals promptly to customers, ensuring quality and temperature standards.
  • Provided excellent customer service by addressing inquiries and resolving delivery issues.
  • Communicated effectively with kitchen staff to coordinate order preparation and timing.

Education

High School Diploma -

Attleboro High School
Attleboro, MA
06-2016

Associate of Science - Radiology Technology

Massachusetts Bay Community College
Wellesley Hills, MA

Skills

  • Effective communication
  • Customer service
  • Product knowledge
  • Order fulfillment
  • Team collaboration
  • Adaptability to change
  • Microsoft office novice

Languages

Vietnamese
Limited

Affiliations

  • Organized, and hosted events at Game King

References

References available upon request.

Timeline

Sales Associate

Dicks Sporing Goods
09.2024 - Current

Order Picker

Home Depot
02.2023 - 06.2024

Delivery Driver

D'Angelo Grilled Sandwiches
04.2019 - 10.2022

High School Diploma -

Attleboro High School

Associate of Science - Radiology Technology

Massachusetts Bay Community College

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