Highly motivated professional with 40+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
49
49
years of professional experience
Work History
Business Owner
Top of the LINE Painting
Monee, IL
07.2003 - Current
Implemented successful business strategies to increase revenue and target new markets.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Interviewed, trained and supervised employees.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Improved company's quality and productivity by streamlining systems and processes.
Forecasted customer demand to set prices or credit terms for goods or services.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Investigated all reported incidents of theft or vandalism on premises.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Adhered to post orders while maintaining a visible presence around the property.
Reported safety hazards for remediation response.
Completed incident reports to record security or loss prevention incidents.
Searched individuals and baggage for weapons and other prohibited items.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Trained staff on how to use appropriate equipment safely and effectively while following established procedures.
Participated in meetings with senior leadership providing updates on progress made within the custodial department.
Ordered supplies for the custodial department as needed, staying within budget constraints.
Created training materials and conducted orientation sessions for new custodial staff members.
Ensured compliance with safety regulations and implemented corrective measures when necessary.
Managed custodial staff, ensuring that all tasks were completed in a timely and efficient manner.
Supervised ongoing janitorial activities such as floor care, carpet cleaning, window washing and trash removal services.
Coordinated with outside contractors when specialized cleaning services were required.
Maintained records of attendance, performance reviews, payroll information and other relevant data related to the custodial staff.
Developed effective cleaning schedules for each area of the facility, ensuring proper coverage at all times.
Analyzed operational costs associated with labor, supplies and other expenses incurred by the department.
Assisted in resolving customer complaints regarding custodial services in a professional manner.
Performed preventative maintenance checks on equipment used by the custodial team to ensure optimal performance levels.
Conducted regular inspections of the premises to ensure cleanliness standards were being met.
Provided direction and guidance to custodial staff on daily assignments and special projects.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Reviewed employee performance and devised improvement plan to achieve goals.
Security Supervisor
Old Chicago Amusement Park
Bolingbrook, IL
11.1978 - 11.1979
Responded immediately to security threats, breaches and emergencies, following proper protocols.
Worked closely with local law enforcement to coordinate security operations and investigations.
Inspected posts and met with subordinates to outline tasks and responsibilities.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Led and directed investigations of accidents, thefts and property loss on premises.
Led security team and contributed to on-call shifts.
Supervised property entrances and exits and monitored employee safety.
Investigated security breaches and took appropriate measures to minimize damage.
Military Police Officer
U.S.Army
Friedberg, Germany
09.1975 - 11.1978
Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
Completed regular patrols of assigned areas within operations areas.
Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
Traveled to foreign territories to set up and defend military camps.
Enforced military laws and regulations.
Monitored and investigated suspicious persons, situations and unusual activities.
Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
Mitigated risk with immediate emergency response security.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.