Patrick Leavitt
Richmond Hill,GA
Summary
Productive Manager with dedication toward meeting company’s expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Outstanding computer and software skills.
Outgoing and personable with 25 years of experience working in retail settings. Well-organized professional competent in solving complex issues customer and employee issues.
Overview
23
23
years of professional experience
Work History
Supply Chain Human Resource Manager
Home Depot
11.2022 - Current
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to customers.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Proven ability to develop and implement creative solutions to complex problems.
Store Manager
Home Depot
10.2006 - 11.2022
- Have worked in 7 stores as Store Manager
- Provided excellent customer service and adhered to all standard practices, resulting in maximized sales and minimized shrinkage
- Trained all new managers on store procedures and policies
- Oversaw inventory management to minimize waste
- Collaborated with Human Resources to recruit and develop personnel and cultivate top performance
- Reduced process lags by effectively managing up to 165 employees to ensure optimal productivity
- Resolved customer problems by investigating issues, answering questions and building rapport
- Mitigated regulatory risks by coordinating audits to ensure protocol compliance
- Determined staff promotions and demotions, and terminated employees when necessary
- Interviewed, hired, supervised and trained numerous employees and instituted mentoring program to deliver constructive feedback
Merchandise Execution Manager
Home Depot
08.2009 - 03.2012
- Created communication strategies to meet company objectives
- Oversaw various merchandise projects from conceptualization to completion
- Planned and executed merchandising resets and seasonal ads
- Consulted with management and advertising teams to plan optimal promotions
- Placed prices and descriptive signage to enhance displays and promote items
- Supervised up to 50 employees on merchandising team
- Developed creative visual merchandising campaigns to focus on selling older inventory
- Took part in numerous focus groups to assist in the growth of MET Organization
Assistant Store Manager
Home Depot
09.2002 - 10.2006
- Promoted and supported strong relationships with local community organizations in the surrounding area.
- Mentored the team on effective upselling and cross-selling techniques.
- Replenished merchandise, welcomed customers, responded to questions and maintained the overall presentation of store.
- Led teams in the planning, implementation and execution of merchandising and operating initiatives.
- Ensured proper organization of the store, responded to customer complaints and answered questions in a timely and knowledgeable manner.
- Assisted in the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Addressed customer issues to ensure swift and successful resolution.
Department Supervisor
Home Depot
09.2000 - 10.2002
- Trained and mentored new associates on department policies and procedures.
- Ensured merchandise was fully stocked, store was organized and customers were satisfied.
- Organized and completed weekly schedules to ensure each shift was adequately covered.
- Put together store’s large displays.
- Held each team member accountable for achieving brand and performance goals.
- Communicated store policy violations to the leadership team in a timely manner.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Education
GED -
Glendale Community College
Glendale, CASkills
Leadership skillsundefined
Timeline
Supply Chain Human Resource Manager
Home Depot
11.2022 - Current
Merchandise Execution Manager
Home Depot
08.2009 - 03.2012
Store Manager
Home Depot
10.2006 - 11.2022
Assistant Store Manager
Home Depot
09.2002 - 10.2006
Department Supervisor
Home Depot
09.2000 - 10.2002
GED -
Glendale Community College
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