Patrick Lepkowski
Milwaukee,USA
Summary
25 Years Hewlett Packard - Digital Equipment Corporation, Compaq Computer Corporation, Hewlett Packard – Technology Based Positions Include Technical Engineer - Hardware Platforms, Software Platforms. Job Functions include - Electronics Engineer, Technology Consultant, Sales Technical Support Consultant, Project Management – HP On-Site Customer Technology Delivery Lead, Client/Account Manager.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Technology Analyst
College of American Pathologists
- Architecture and project teams to design solutions to solve complex business problems spanning multiple technologies; leading in defining technological direction and approach and in the creation and evangelism of design, development and implementation best practices and standards; providing mentoring and leadership to application developers and application architects; investigation and analysis of technological trends; and maintaining knowledge of modern development tool and techniques.
Technology Consultant
Virtual Care Providers (VCPI)
- Company Overview: VCPI – Leading Health Care Company offering Outsource Health Care IT business process functions – IT Related – Clinical – Financial.
- Technical consultant for new technology offerings, design and Project Delivery functions utilizing HP Project Management Methodologies.
Technology Consultant (Apex Systems)
Kohl’s Corporation
01.2011
- Service Development – Technical Support
- VMWare System Administrator for VM Server Farms and New VMWare Server Installation Data Center Activities
- Microsoft Windows 2003-2008 – Production System Administration and Application Technical Support 3,500+ Kohl’s Production Servers
- Storage – EMC Data Domain Technical Support for Production Servers with Storage Platforms.
- IBM Blade Center Administration, Configuration, Support
- IBM - Tivoli Backup Administration and Technical Support for Production Servers : Includes New Server Installation Configurations, Scheduling, Load Balancing, Monitoring, Daily Maintenance Activities, Reporting Functions, Disaster Recovery procedures, Testing and Maintenance Functions, DR Reporting and Monitoring DR Off-Site
- E-Commerce – Web purchasing Systems and Credit Card processing and POS – Production Technical Support
- JDA Warehouse Systems Installation and Technical Support
- JDA – Warehouse upgrade project – Technology Team Lead for Contractors
- IBM Blade Center Configuration – Design Hardware Standards and deployment Standards
- HP Blade Configuration and Hardware Standards Development and Lab Testing
- BMC – Change Management Upgrade project (7) Technical Support Remedy CMDB integration efforts
- Technical Support for Project Management JDA Operations
Senior Client Executive
Arlington Computer Products
01.2010
- Provide New Technology Concepts for Reduced ROI Technology.
- Project Manager provided guidance for IT spend and Budget control.
- New Technology across Vendor Platforms to reduced platform support costs
- Development of technology vision and implementation at an enterprise level
- Sales Executive – Responsible for Customer Accounts, Manage High Level Executive relationships for IT projects including Hardware – Software – Services
End User Computing Engineer
Versiti – Blood Center of Wisconsin
Milwaukee, WI
- Current
- Responsible for all End User computing solutions across Versiti. Duties include Acts as a key systems consultant to multiple projects and facilitates and drives technical design considering time to meet business need and sustainability.
- Drives and prepares project work plans and time estimates, reports status against work plans, and meets timelines.
- Performs or leads analysis, design and construction efforts to address customer requests.
- Uses effective project management skills to lead projects of varying size and scope , delivering quality solutions within budget and targeted timelines.
- Completes documentation for large or complex projects as required by department.
- Prioritizes and manages work efforts to meet the needs of multiple business areas.
- Working with IT Director/Manager, Portfolio Representatives, and vendors, ensures user requirements are met by delivered systems and user expectations are constantly managed during projects.
- Ensures system designs are aligned with workflow and include controls for mitigating business, regulatory and safety risks.
- Provide Level 2, Level 3, Technical Support for Executive Staff , MD Doctors, Organ Transplant Teams, End User client computing Team Members as needed on a daily bases.
- Training delivery to all staff Members End User Client computing to Executive Leaders based on production technologies and Business Solutions required for Daily Operations.
Hewlett Packard
01.1985 - 01.2009
- Digital Equipment – Compaq - Hewlett Packard 1985-2009
- Johnson Controls 2000-2009 Assignment - JCI Milwaukee
- Johnson Controls – HP Outsource Client Computing Program Altiris Project Manager – Technical Lead for Hewlett Packard Team Manager for 35 Technical Resources Client Application – Software Distribution – Design, Delivery, Help Desk and End User Global Support Functions.
- Altiris Client Management Suite Design – Installation Production Support 85,000 Seat Global Environment Includes Remote Helpdesk support Services for JCI Clients Maintain 50 Production Microsoft Servers Across Global Regions Hp Helpdesk – Outsource Support Tools for SLA contract goals Resource Manager for Altiris Technical Operations Hp – Vendor Relationship Manager to Symantec - Altiris Daily Production – Operations for hp Client Computing Program Responsible for hp Daily Customer Facing Activities – Include Hp Assigned Internal Global Program Goals, Reporting Manager for Daily Team Activities and Assignments, Interview Mentor New hp employees HP EVA experience, HP Data Protector, EMC Data Domain, System Backup and Recovery for Production Systems
- Outsource Technology Consultant - Solution Architecture - Design and Delivery for Outsource Desktop Management Tools using Altiris Client Management suite for Asset Management – Electronic Software Delivery Helpdesk support Remote Control. Global – 85,000 Managed Computer Assets.
- Outsource Project Manager – Deliver Outsource Global Technology Solutions. Deliver SLA performance goals utilizing contractors and remote labor resources for cost reduction goals. Process Creation – Technical Writer Production Operations Process / Tasks
- Technology Delivery Consultant – Project Solution Design and Deployment ( Please see attached Customer List / Projects Delivered)
- Desktop Image Solution - Design, Planning, Deployment, Microsoft Windows Platforms (Altiris 6.0 / Symantec Solutions - Altiris)
- Desktop Deployment Design – Microsoft Exchange / Outlook Client Custom Client Application Packaging, and Deployment
- Visual Basic Custom Application Development for Deployment Solutions
- Custom Windows Scripting Development for Microsoft Windows Operating Systems and Application Deployment (Microsoft Installer)
- Project Manager for Enterprise Technology Deployment Solutions
- Technology Team Leader Responsible for Technology Integration Solutions and Contractor Delivery Personal
- Microsoft Server Products - Design , Installation, Support, Configuration
- Novell Server Products - Design , Installation, Support, Configuration
- Hardware Technology Platforms - Selection, Configuration, Support, Sizing (Digital Equipment / Compaq Systems)
- Software Technology Platforms – Microsoft Windows Operating Systems, Microsoft Application Solutions
- Wireless Solutions - WAN / LAN Internet and E-Mail Access Solutions
- Altiris Suite of Products – Inventory , Image, Helpdesk, Asset management, Software Metering, License Harvesting
- Windows 2000 Deployment - Deployment Solutions
Support Engineer
Digital Equipment Corporation
Schaumburg, IL
01.1985 - 12.1986
- Support 25 electronic repair technicians responsible for the circuit board repair to the component level repair. Build develop and maintain test stations used for the circuit board component repair process. Communicate to corporate engineering product documentation. Quality check that all engineering changes and updates are installed during each repair process to maintain the highest level of corporate quality. Manage the repair process for insurance clam repair for damaged product returned to Digital during shipping
Circuit Board Repair Technician
Digital Equipment Corporation
Schaumburg, IL
07.1984 - 01.1986
- Responsible for troubleshooting circuit board repair down to the component level. Build a high level of semiconductor and schematic signal tracing through the circuit. Master test equipment to aid in signal tracing with the use of state of the art test equipment.
- Discipline processes and procedures for remote operations of globally distributed VMS systems from 3 global support centers. The integration of Console Manager, System Watchdog and DECalert products for automated system monitoring and notification allowed consolidated monitoring of distributed systems.
- Involved in global VMS Consolidation Project to eliminate and consolidate the number of VMS systems resident in the Dow infrastructure.
Customer Service Engineer
Digital Equipment Corporation
Brookfield, WI
01.1987 - 06.1985
- Build solid business relationships with customers. Provide hardware maintenance break-fix for multivendor products in the Desktop space. Provide Brief-Fix for all Digital hardware products from the High end VAX to product line and peripherals to the Digital Desktop product line. PC LAN hardware installation along with software knowledge on Novell, Pathworks, VMS, MS-DOS, Windows, and Microsoft applications. Responsible for just in time spare parts inventory used to maintain the multivendor Desktop product line. Supervise and schedule the daily work load for contractor employees along with hardware and software support within the Desktop product space. Work with the local sales organization to support Hardware and Software issue
Education
Associate Degree - Electronics Technology & Computer Science
MILWAUKEE Area Technical Collage
Milwaukee, WI01.1984
Skills
- Consulting Skills: Project Management, Enterprise Management Design and Implementation, Performance Analysis, RFP Proposals, Server Consolidation, SAN Assessment and Design
- Enterprise Management Disciplines; Event Management; Storage Management; Work Load Management; Performance/Capacity Management; Network Management; Help Desk; Asset Management; Software Distribution; Applications Management; Database Management
- Platform Skills: Hewlett Packard – IBM – Dell – Apple - (HP, Cisco, IBM, Dell, Brocade, Juniper, EMC, BMC, Microsoft, Citrix, Intel, Symantec, Sarbanes-Oxley
- Operating Systems: Microsoft – Hewlett Packard – Enterprise OS
- Enterprise Management Tools: Microsoft – Symantec - BMC
- Programming Languages: Fortran, Visual Basic, Visual C, Win Batch
Certification
- Symantec Technical Specialist : STS (Altiris) Symantec Management Platform 7.0 with Notification Server
- Altiris Client Management Suite 7.0 – Asset Management
- Pillar Data Systems – Storage / Security Certification
- Hewlett Packard - Employee Continuing Education
- IBM Director – Blade Server – Server Management Tools
- Microsoft Certified Professional
- Dell – Dell Certified Server Engineer
- ITIL – Certification
- A+ : Computing Technology Industry Association
Timeline
Technology Consultant (Apex Systems)
Kohl’s Corporation
01.2011
Senior Client Executive
Arlington Computer Products
01.2010
Customer Service Engineer
Digital Equipment Corporation
01.1987 - 06.1985
Hewlett Packard
01.1985 - 01.2009
Support Engineer
Digital Equipment Corporation
01.1985 - 12.1986
Circuit Board Repair Technician
Digital Equipment Corporation
07.1984 - 01.1986
Technology Analyst
College of American Pathologists
Technology Consultant
Virtual Care Providers (VCPI)
End User Computing Engineer
Versiti – Blood Center of Wisconsin
- Current
Associate Degree - Electronics Technology & Computer Science
MILWAUKEE Area Technical Collage