Patrick Longares

Experienced customer service professional with a strong background in managing high-volume environments, providing exceptional service, and ensuring efficient operations. Skilled in communication, problem-solving, and multitasking, with a keen ability to build rapport with clients and colleagues. Seeking to leverage these skills in an administrative or medical sales role to contribute to organizational success.

Client Interaction & Relationship Building: Engaged with a diverse clientele to ensure a high level of customer satisfaction, developing strong interpersonal skills and the ability to quickly build rapport with customers.

Sales & Upselling: Consistently met and exceeded sales goals through suggestive selling techniques, enhancing revenue by promoting daily specials and menu items.

Detail-oriented professional with extensive experience in customer service, specializing in fast-paced, high-pressure environments. Proven ability to manage diverse responsibilities, including client relations, sales, and operational efficiency. Adept at building strong relationships, solving problems creatively, and adapting quickly to new challenges. Seeking to transition these strengths into a role in administration or medical sales, where exceptional communication and organizational skills can drive success.

Team Collaboration & Leadership: Worked closely with kitchen staff and other team members to coordinate service, demonstrating teamwork and leadership in a dynamic setting.

Patient Interaction & Care Support:

• Assisted in the daily care and comfort of residents, building strong, empathetic relationships that enhanced their overall well-being and trust.
• Developed effective communication skills by interacting with residents, families, and healthcare staff, ensuring a compassionate and patient-centered approach.

Administrative Assistance:

• Assisted with administrative tasks, including managing patient records, scheduling activities, and maintaining accurate logs, ensuring smooth daily operations.
• Gained hands-on experience with healthcare documentation and compliance procedures, reinforcing the importance of accuracy and confidentiality in patient care.

Advocacy & Resident Rights:

• Advocated for resident rights and dignity by ensuring their voices were heard and their preferences respected, reflecting a deep commitment to ethical healthcare practices.
• Assisted in educating residents and families about available services and resources, contributing to informed decision-making and enhanced care experiences.