Patrick Lopez
Richmond,CA
Summary
Compassionate and detail-oriented Certified Medical Assistant with extensive hands-on clinical training and externship experience in fast-paced medical environments. Proficient in front and back office procedures, demonstrating strong communication skills and a steadfast commitment to patient-centered care. Bilingual in English and Spanish, effectively supporting diverse patient populations while fostering a welcoming atmosphere. Eager to leverage phlebotomy techniques and enhance patient interaction skills in the Phlebotomy Technician role, supported by a solid understanding of patient care procedures and the critical importance of maintaining sterile environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomy Student
Externship, Lab
Richmond
03.2026 - 03.2026
- Performed venipuncture and capillary blood collection under
- Assisted in maintaining laboratory equipment and ensuring cleanliness of workspaces.
- Collaborated with healthcare professionals to provide patient care and support during procedures.
- Documented patient information accurately in electronic health records systems.
- Certified Phlebotomy Technician (CPT) with hands-on clinical training and strong performance in venipuncture procedures.
- Skilled in blood collection techniques including straight needle, syringe draws, and butterfly methods.
- Able to work efficiently in fast-paced, high-pressure healthcare environments while maintaining accuracy and safety.
- Dedicated to excellent patient care, teamwork, and continuously learning new skills and procedures.
- Exceeded clinical training requirements, completing 68 successful blood draws, surpassing the program minimum of 50.
- Demonstrated strong hands-on experience during phlebotomy clinical rotations with consistent accuracy and patient safety.
- Proficient in multiple blood collection methods, including straight needle venipuncture, syringe draws, butterfly needles, and fingersticks capillary collection.
- Confident performing phlebotomy procedures while maintaining proper technique, infection control, and patient comfort.
- Able to remain composed and efficient in high-pressure clinical environments while continuing to deliver quality patient care.
Sales Associate
Cafe Tapioca
San Rafael, CA
01.2025 - 03.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Assisted in preparing beverages by following standard recipes and ensuring quality control.
- Maintained cleanliness of workstations and dining areas to meet health and safety standards.
- Operated point-of-sale system efficiently, processing customer transactions accurately.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Simplexi Tea
San Francisco, CA
10.2024 - 01.2025
- Collaborated with team members to manage inventory levels and restock supplies as needed.
- Engaged customers with product knowledge, promoting menu items to enhance sales opportunities.
- Adapted quickly to high-volume periods, ensuring timely service during peak hours.
- Supported training of new staff on operational procedures and customer service best practices.
- Worked front register to complete customer orders.
- Assured customers orders were accurate.
- Worked back room to create the customers tea orders in a timely manner.
- Made sure that the working area was cleaned and organized
Medical Assistant (Externship)
Melody Chong, MD
San Francisco, CA
03.2024 - 04.2024
- Supported physicians during examinations by documenting patient histories and vital signs.
- Assisted with patient intake, ensuring accurate documentation of medical history and current conditions.
- Prepared examination rooms, maintaining cleanliness and organization to support efficient patient flow.
- Educated patients on post-operative care and preventive measures for foot health management.
- Utilized electronic health record systems to update patient information and assist with scheduling appointments.
- Collaborated with clinical staff to streamline procedures, enhancing overall patient experience and satisfaction.
- Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
- Supported physicians during examinations by providing necessary instruments and assisting with minor procedures.
- Developed strong rapport with patients, fostering a welcoming environment conducive to effective treatment outcomes.
- Promoted a safe clinical environment through compliance with OSHA guidelines in all aspects of daily work activities.
- Improved patient experience by conducting thorough pre-examination interviews and documenting relevant medical history.
- Fostered a welcoming atmosphere for patients by addressing their concerns, answering questions, and providing reassurance during appointments.
- Boosted patient satisfaction through effective communication and education on treatment plans and post-operative care instructions.
- Strengthened relationships with referring providers through prompt communication regarding patient updates or pertinent information sharing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Contributed to a positive workplace culture by collaborating with team members to address clinic needs and promote best practices in podiatric care.
- Supported patients'' overall well-being through meticulous wound care, dressing changes, suture removals, and monitoring healing progress.
- Ensured a sterile environment by properly preparing examination rooms before each appointment and following strict sanitation protocols.
- Facilitated timely diagnostics by proficiently performing X-ray imaging under podiatrist supervision when necessary.
- Managed inventory effectively through regular stock assessments, placing orders promptly when needed to avoid supply shortages that could impact clinic operations negatively.
- Demonstrated commitment to professional development by attending industry conferences or continuing education opportunities related to podiatric medicine assistance field regularly.
Education
GED -
CALRegional
Richmond, CA03-2026
Medical Assistant Diploma Program -
Unitek College
South San Francisco, CA04-2024
Skills
- Patient intake and vital signs
- Phlebotomy expertise
- EKG Administration
- IM & Subcutaneous Injections
- Electronic Medical Records (EMR/EHR)
- Insurance Verification & Scheduling
- HIPAA Compliance
- Sterilization & Infection Control
- Medical Terminology & ICD-10
- Bilingual: English/Spanish
- Venipuncture technique
- Order of draw
- Blood culture collection
- Specimen labeling
- Professionalism and ethics
- Capillary puncture
- Pediatric phlebotomy
- Geriatric phlebotomy
- Blood glucose testing
- Needlestick safety
- Pre-analytical errors
- Post-analytical errors
- Proper tourniquet application
- Skin puncture technique
- Blood specimen storage
- Venipuncture
- Patient care
- Patient identification
- HIPAA
- Health and safety
- Medical terminology
- Specimen preparation
- Health education
- Proper labeling
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Communication
- Venipuncture and capillary puncture
- Finger stick method
- Patient history documentation
- Phlebotomy technician (PT)
Certification
- Certified Medical Assistant (CMA)
- CPR Certification
Timeline
Phlebotomy Student
Externship, Lab
03.2026 - 03.2026
Sales Associate
Cafe Tapioca
01.2025 - 03.2025
Sales Associate
Simplexi Tea
10.2024 - 01.2025
Medical Assistant (Externship)
Melody Chong, MD
03.2024 - 04.2024
GED -
CALRegional
Medical Assistant Diploma Program -
Unitek College