Patrick Louis
Philadelphia,PA
Summary
IT Specialist adept in leading large scale technology projects from conception to completion. Experienced in installing, maintaining, and providing support for computer systems and networks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Engineer
NCR Atleos
11.2023 - Current
- Solutions to power the branch and banking experience
- FIRSTLINE MAINTENANCE
- ATM Break & Fix
IT Technician Tier I and Tier II
Ardent Federal Credit Union
05.2021 - 08.2023
- Set up laptops/Desktops with Windows 10/11
- Server, NIC, Switches Configuration
- Support ticketing system as IT support specialist
- Onboarding and Termination user with Active Directory, O365 and use more than 20 banking systems.
Technician / Dell Service Provider
Dell Unisys / Dell Technologies
01.2020 - 07.2020
- Dell Unisys / Dell Technologies have partnered to deliver innovative technology solutions for over 30 years.
IT Support Technician
CompuCom Systems
01.2019 - 01.2020
- Provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise.
IT support specialist
01.2016 - 01.2019
Education
Network -
Community College of Philadelphia
Philadelphia, PA2022
Bachelor's - Mathematics And Computer Science
INUQUA
2005
Institut Francais D'Haiti
ECOLAF, Haiti2004
Skills
- MiExperience installing desktop / laptop hardware equipment in client facing Windows Domain environments
- Benchtop Hardware experience – System upgrade & repair (Storage, RAM, GPU, etc)
- Network printer and peripheral implementation and troubleshooting
- Desktop Application/Software Configuration and Support
- Basic working knowledge of network configuration such as DNS, DHCP, TCP / IP Protocols
- Windows Domain environments (Server 2012 - 2022) - Active Directory (User, Groups, Permissions), Domain Profiles, DNS,
- VoIP Networks training Mitel as Admin
- Windows Operating Systems (Windows 10, 11)
- Microsoft Application Suite Installation & Support - Office 365 Setup & Configuration - Word, Excel, Outlook, Teams
- Wi-Fi Configuration and Support
Certification
Comptia Certified A+ & Network+
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Certified Engineer
NCR Atleos
11.2023 - Current
IT Technician Tier I and Tier II
Ardent Federal Credit Union
05.2021 - 08.2023
Technician / Dell Service Provider
Dell Unisys / Dell Technologies
01.2020 - 07.2020
IT Support Technician
CompuCom Systems
01.2019 - 01.2020
IT support specialist
01.2016 - 01.2019
Network -
Community College of Philadelphia
Bachelor's - Mathematics And Computer Science
INUQUA
Institut Francais D'Haiti
Similar Profiles
BENIE AMANIBENIE AMANI
Data Scientist at NCR Corporation - NCR AtleosData Scientist at NCR Corporation - NCR Atleos
JOANNE COÑOSOJOANNE COÑOSO
Chief of Staff and Government Lead at NCR Cebu Development Center (NCR Atleos)Chief of Staff and Government Lead at NCR Cebu Development Center (NCR Atleos)
Jacques LazareJacques Lazare
Senior Software Engineer at Cardtronics/NCR/NCR AtleosSenior Software Engineer at Cardtronics/NCR/NCR Atleos
Meena RedkarMeena Redkar
Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)
Najee Ward-CooperNajee Ward-Cooper
Deputy Sheriff at Philadelphia Sheriff OfficeDeputy Sheriff at Philadelphia Sheriff Office