Patrick Lowen
Eugene,Oregon
Summary
Experienced executive with skills in strategic planning, facility management and managing regulatory compliance. Collaborative and innovative in devising forward-thinking solutions. Results oriented, flexible and resilient in resolving issues.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Vice President of Culinary Operations
Market Of Choice
10.2017 - Current
- Liaison between Market of Choice and local, state and federal agencies.
- Budget development, sales planning and financial analysis.
- Assisted in opening 4 retail stores, including design, construction project management and equipment sourcing and purchases.
- Managed facilities for 11 retail grocery stores, warehouse, food manufacturer, event center and catering business.
- Provided support for both existing and potential customers to ensure satisfaction and continued patronage.
- Assisted managers and public relations firm to address and resolve customer complaints. Including billing, credits and root cause analysis.
- Developed processes, procedures and documentation to comply with local, state and federal regulations.
- Performed audits of 13 company locations to ensure operational targets are met.
- Logistics management of creating, manufacturing, and delivering products to market.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Director of Culinary Operations
Market Of Choice
02.2013 - 10.2017
- Established and administered annual budget with effective controls to maximize productivity, reduce waste and support sustainability objectives.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Redesigned Management Team roles and positional responsibilities to improve operational and sales performance.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable business ventures.
- Proposed, purchased and managed maintenance of equipment needed.
- Developed, implemented and managed day to day operation of FSMA food safety system.
- Created and implemented employee training program for federally licensed and regulated facility.
- Wrote and implemented emergency action plan to meet federal guidelines.
Area Director
AMREST
06.2009 - 02.2013
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Directed team of 7 Restaurant General Managers in operational procedures to improve service levels including implementation of quality requirements and operating standards.
- Collaborated to build training and succession plan to create road map for employee growth and development.
- Created and managed execution of store business plans to drive KPI results and maximize business opportunities.
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service,
Education
Some College (No Degree) - Business Administration And Management
Central Oregon Community College
Bend, ORSkills
- Strategic planning and execution
- Process development and systems improvements
- Fiscal budgeting and management
- Project management
- Operational evaluation
- Facility management
- Transformational leadership
- Public relations
Certification
- Process Content Qualified Individual
- Food Defense Certification
PCQI Certified
Certified as a Process Control Qualified Individual to write and manage FSMA based food safety plans.
References
Rick Wright - (541) 520 - 1560
CEO and owner Market of Choice
Christina Springer - (971) 282-6194
Retail Food Specialist Oregon Department of Agriculture
Rian Renfro - (503) 779-7841
Territory representative Ecolab Instituional
Timeline
Vice President of Culinary Operations
Market Of Choice
10.2017 - Current
Director of Culinary Operations
Market Of Choice
02.2013 - 10.2017
Area Director
AMREST
06.2009 - 02.2013
Some College (No Degree) - Business Administration And Management
Central Oregon Community College
- Process Content Qualified Individual
- Food Defense Certification
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