Patrick Lykins
Canton,OH
Summary
Seasoned Army Veteran and reliable Store Manager. Strong skills in leadership, discipline, and teamwork under high-stress scenarios. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Dependable and detail-oriented to manage multiple tasks and priorities. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
18
18
years of professional experience
Work History
Store Manager
Line-X Of Canton "Tier 1 Car & Truck Accessories"
Canton, OH
03.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Established effective working relationships with vendors to obtain competitive pricing on supplies.
- Contributed ideas toward improving current methods used in managing projects.
88M Motor Transport Operator
United States Army
06.2006 - 06.2018
- Maintained up-to-date records of vehicle maintenance and repair logs.
- Conducted pre-trip inspections to ensure vehicles were safe for operation.
- Loaded and unloaded cargo in accordance with safety regulations.
- Operated heavy and light wheeled vehicles in a variety of terrains.
- Performed minor repairs on vehicles, such as changing tires or oil filters.
- Transported personnel, supplies, and equipment within designated areas.
- Provided support to convoy operations by driving trucks loaded with ammunition, fuel, water, and other necessary items.
- Responded quickly and appropriately to emergency situations on the road.
- Maintained safe driving habits to protect property and general public on roadways.
- Communicated effectively with team members regarding transport status updates and changes in route plans.
- Verified load security prior to departure from staging area or installation site.
- Utilized navigation systems to plan routes for transport missions.
- Adhered to standard operating procedures while transporting hazardous materials safely and securely.
Education
Some College (No Degree) - HVAC Installation and Repair
Stark State College
Canton, OHSkills
- Employee Training
- Operations Management
- Customer Service Management
- Team Leadership
- Recruiting and Hiring
- Customer Service
- Multitasking and Organization
- Opening and closing procedures
Languages
German
Native/ Bilingual
Timeline
Store Manager
Line-X Of Canton "Tier 1 Car & Truck Accessories"
03.2024 - Current
88M Motor Transport Operator
United States Army
06.2006 - 06.2018
Some College (No Degree) - HVAC Installation and Repair
Stark State College
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