Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Patrick Lynch

Painesville,OH

Summary

Accomplished Manager with a proven track record at Whills, enhancing team productivity and customer satisfaction through strategic planning and effective problem resolution. Skilled in expense tracking and fostering teamwork, demonstrated exceptional leadership and communication abilities. Achieved significant improvements in operational efficiency and staff development. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Manager

Whills
08.2016 - 07.2024

Day to day operations, train new employees, do payroll, problem solving, Scheduling. Handle customer complaints. make sure employees know their job everyday and any changes that might have taking place. pay all the bills for the company. do the Quarterly expenses for accountant. Making sure Employees are working together to keep customers happy and keep them coming back. Resolve any employees or staff conflicts.

Supervisor

Extreme Flooring
01.2013 - 07.2016

made sure jobs were done on time, make sure staff knew the jobs they were doing and going to, also made sure all right tools were in the trucks the staff was taking. Keep track of hours, materials cost and margins of each job. turn payroll in. handle all customer complaints and employee complaints or request to make thier job safer and easier.

Supervisor

UPS
08.2002 - 10.2012
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

Lakeland Community College
Willoughby, OH
01.1991 - 05.1992

Flooring/Carpenters Union
Cleveland, OH
08.1998 - 05.2001

High School Diploma -

Lake Catholic High School
Mentor, OH
06.1990

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Strategic Planning
  • Expense Tracking
  • Teamwork and Collaboration
  • Problem Resolution
  • Positive Attitude
  • Attention to Detail

Accomplishments

  • Supervised team of 12-15 staff members.
  • Achieved better margins by completing cost cut efficiency with accuracy and efficiency

Certification

  • Flooring installer , ohio carpenters [Issuing Organization] 2001

Timeline

Manager

Whills
08.2016 - 07.2024

Supervisor

Extreme Flooring
01.2013 - 07.2016

Supervisor

UPS
08.2002 - 10.2012

Flooring/Carpenters Union
08.1998 - 05.2001

Lakeland Community College
01.1991 - 05.1992

High School Diploma -

Lake Catholic High School
Patrick Lynch