Patrick Mackie
Lebanon,PA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Proficient at reading and understanding technical documents, time management and multitasking abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Apprentice Mechanic
Met-Ed
10.2022 - Current
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Observed senior mechanics completing major repairs.
- Safely lifted cars to complete repairs.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Operated mechanic's tools and shop equipment safely to prevent damage.
- Utilized diagnostic tools effectively to pinpoint specific issues contributing to vehicle malfunctions or suboptimal performance levels quickly.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Took advantage of opportunities to learn new systems and repair procedures.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
- Expanded knowledge base through continuous learning opportunities such as training seminars, workshops, and certification courses related to the automotive field.
Automotive Technician
Frederick Chevrolet
09.2020 - 10.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Completed detail oriented work orders.
- Coordinated with parts department to determine availability of necessary components.
- Maintained accurate records of time and materials required to perform repairs and service.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Tore down, diagnosed and rebuilt or replaced engine assemblies.
Automotive Technician
Klick Lewis
08.2018 - 09.2022
Automotive Technician
Frederick Chevrolet
08.2013 - 08.2018
- From 2017-2018 Performed duties of a Service advisor.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Education
General Motors ASEP
Harrisburg Area Community College
Harrisburg, PASkills
- Workplace Safety
- Maintenance recordkeeping
- Hardworking and Dedicated
- Decision-Making
- Attention to Detail
Certification
- Vehicle Safety Inspection license.
- Vehicle Emission Inspection License.
Timeline
Apprentice Mechanic
Met-Ed
10.2022 - Current
Automotive Technician
Frederick Chevrolet
09.2020 - 10.2022
Automotive Technician
Klick Lewis
08.2018 - 09.2022
Automotive Technician
Frederick Chevrolet
08.2013 - 08.2018
General Motors ASEP
Harrisburg Area Community College
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