Patrick Mahoney
North Charleston,South Carolina
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Expo
Holy City Brewing
2023.08 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Line Cook
Vicious Biscuit
2021.05 - 2023.08
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Verified proper portion sizes to consistently attain high food quality standards.
- Grilled meats and seafood to customer specifications.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Waiter
Basil Thai Cuisine
2016.03 - 2021.08
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Inspected dishes and utensils for cleanliness.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
High School Diploma -
Cathedral of Praise
North Charleston, SC05.2018
Skills
- Adaptable and Flexible
- Hospitality service expertise
- Sales expertise
- Strong multitasking
- Wine pairing
- Table Bussing
- Transactions and Cash Handling
- Ability to Lift 30 Pounds
- Fine Dining
Timeline
Expo
Holy City Brewing
2023.08 - Current
Line Cook
Vicious Biscuit
2021.05 - 2023.08
Waiter
Basil Thai Cuisine
2016.03 - 2021.08
High School Diploma -
Cathedral of Praise
Similar Profiles
Stephanie Dunham-SmithStephanie Dunham-Smith
Server at Holy City BrewingServer at Holy City Brewing
David TaylorDavid Taylor
Bartender/Server/Support Staff Supervisor at Holy City BrewingBartender/Server/Support Staff Supervisor at Holy City Brewing
Zack MartinZack Martin
Bartender at Fam's BrewingBartender at Fam's Brewing