Patrick Mansfield
Eau Claire,WI
Summary
Results-oriented Painter at NorLake. Experienced working with the public, also fluent in Spanish, skilled in register operations and committed to delivering exceptional customer service. Successfully implemented plan-o-gram strategies and promotional displays, leading to increased store productivity and enhanced customer experiences. Strong ability to build professional relationships while prioritizing safety and efficiency standards.
Overview
4
4
years of professional experience
Work History
Machine Operator
NorLake
Hudson, WI
01.2017 - 12.2018
- Ensure that safety guidelines are followed at all times while operating machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Verified production orders prior to starting set-up.
- Inspect finished workpieces to ensure conformance with specifications.
- Carry out regular safety checks on machinery prior to operation.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
- Completed day-to-day duties accurately and efficiently.
Overnight Cashier
Target
Hudson, WI
01.2016 - 01.2018
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Greeted customers warmly upon entering store.
- Maintained cleanliness of work area throughout shift.
- Counted cash in register drawer at beginning and end of shift to balance.
- Ensured compliance with health regulations regarding food handling processes.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built and maintained productive relationships with employees.
- Identified security risks and thefts and alerted management immediately.
Overnight Cashier
Petro
Laramie, WY
01.2015 - 12.2016
- Adhered to all company policies and procedures related to cash handling practices.
- Checked identification for customers purchasing age-restricted items.
- Maintained product levels by loading goods on racks and endcaps.
- Answered customer inquiries regarding products or services offered by the store.
- Reported any suspicious activity or theft immediately to management.
- Greeted customers and provided friendly customer service.
- Stocked shelves with merchandise and ensured proper display according to company standards.
- Communicated effectively with co-workers to ensure smooth operations during shift changes.
- Performed price checks for customers when requested.
- Provided excellent customer service through active listening and problem solving skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returns and exchanges according to store policy.
- Built and maintained productive relationships with employees.
- Balanced the daily register receipts with cash on hand at the end of each shift.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted in resolving customer complaints in a professional manner.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Ensured compliance with health regulations regarding food handling processes.
- Completed day-to-day duties accurately and efficiently.
Education
GED -
LA Community Center
Los Angeles, CA08-1987
Skills
- Register operation
- Plan-o-gram implementation
- Customer service
- Promotional displays
- Store cleaning
- Stock replenishment
- Sales proficiency
- Patience and empathy
- Reliability and punctuality
- Product knowledge expertise
- Professional appearance
- Customer assistance
Timeline
Machine Operator
NorLake
01.2017 - 12.2018
Overnight Cashier
Target
01.2016 - 01.2018
Overnight Cashier
Petro
01.2015 - 12.2016
GED -
LA Community Center
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