Patrick Masell
Wyandotte,MI
Summary
I have nearly twenty continuous years of service in a variety of professions and have developed a strong personal, self-motivated work ethic. I have worked as a supervisory level for several companies and excel at written and oral communications, analytical tasks, management and training of personnel, and maintaining composure in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Security Professional
Marathon Petroleum Corporation
07.2023 - Current
- Monitor security and environmental systems; as well as coordinate and communicate with HESS department; dispatching appropriate responders to potential crisis events
- Recorded incident reports with detailed accounts of occurrences.
- Perform regular foot and vehicle patrols
- Authorize entrance of people and vehicles at points of entry, including operations of gate facility arms and barriers
- Searching of vehicles and persons in accordance with Department of Homeland Security protocol
- Record and update delivery of chemical agents and goods to various facilities using Microsoft Office Suite
- Observe and report suspicious behaviors and irregular activities
- Secure all buildings and points of entry, including vehicle and pedestrian gates
- Collecting information and recording Accident and Incident reports; as well as recording of daily activities in detailed fashion oversee general safety and welfare of employees, contractors, and guests
- Perform First Aid care to sick and injured persons, respond to alarms and dispatch messages in timely and professional fashion.
Substitute Teacher
Edustaff, LLC
09.2022 - 10.2023
- Perform interim instructional and classroom management processes for teachers who are absent for one or more days
- Maintain normal classroom routines and procedures
- Maintain records, including academic progress, disciplinary actions, daily attendance, etc
- Provide detailed notes for returning teachers, other substitutes, and school administrators
- Oversee the general welfare of students in classroom and on school grounds.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Security Officer
The Edison Institute
04.2018 - 07.2023
- Perform regular foot and vehicle patrols
- Authorize entrance of people and vehicles at points of entry
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Observe and report suspicious behaviors and irregular activities
- Secure all buildings, exits, and windows
- Monitor fire suppression systems
- Train and coach new employees within the department
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Facilitate proper function of Security Operations Center (i.e monitoring of camera systems, dispatching personal to emergent situations, operating phone system, communicating with emergency services), collecting information and recording Accident and Incident reports, oversee general safety and welfare of employees and guests, perform First Aid care to sick and injured persons, respond to alarms and dispatch messages in timely and professional fashion.
Sales Associate
Guitar Center
11.2017 - 04.2018
- Work closely with customers to satisfy their needs and facilitate a smooth sales process
- Maintain current knowledge in development of relevant technologies and processes and apply that knowledge in real-world applications
- Stock and maintain sales floor
- Responsible for opening and closing operations, including the counting and verification of deposits
- Responsible for customer service and loss prevention duties.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Leads
Event Network
10.2015 - 11.2017
- Oversee operations of sales floor, including productivity and proper retail practices
- Responsible for training, coaching, and safety standards of team members
- Responsible for opening and closing operations, including counting and verification of deposits
- Unload and stock orders from deliveries, as well as participate in routine inventory audits
- Responsible for customer service, maintain high quality appearance of stores and loss prevention duties.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Department Head
Kroger Co.
08.2006 - 08.2015
- Oversee operations of Drug/GM department at multiple locations, including scheduling and directing daily operations
- Responsible for training, coaching, and evaluating of employees within department
- Ensure OSHA standards followed by members of department
- Participate in leadership meetings and collaborate with other departments to implement sales plans and goals
- Write orders using CAO (computer assisted ordering) systems
- Unload and stock orders from deliveries
- Act as Customer Service Representative, maintain high quality appearance of store and assist in loss prevention operations.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
Education
Bachelor’s in History -
University of Michigan-Dearborn
Dearborn, MI2023
Associate of Arts -
Henry Ford Academy
Dearborn, MI2019
Skills
- Risk Assessment
- Organizational abilities
- Collaboration and Teamwork
- Classroom Management
- Relationship building and management
- Adaptable
- Editing and proofreading
- Strong Vocabulary
- Writing style versatility
- Imaginative thinking
- Quantitative Research
- Academic publishing
- Interdisciplinary Knowledge
- Customer Engagement
- Microsoft Word Mastery
- Google Docs proficiency
Awards
- Winner of University of Michigan-Dearborn 2023 Writing Awards Competition for category of Researched Writing
- Winner of 2023 UMD-CASTL History Research Prizes for Best History Essay
- Winner of 2021 UMD-CASTL History Research Prizes for Best History Essay
References
- Emily Benson, Security Operations Manager, 734.301.8219
- Alex Bodnar, Exhibits-Former Security Supervisor, 313.580.5628
- John Nelson, Security Supervisor, 313.671.0090
- Amy Wallace, Assistant Manager @ Event Network, 734.578.4103
- Everet Burnette, Manager @ Event Network, 908.938.3781
Hobbies and Interests
History, Literature, Creative Writing, Hiking & Camping, Travel, Meditation, Martial Arts
Timeline
Security Professional
Marathon Petroleum Corporation
07.2023 - Current
Substitute Teacher
Edustaff, LLC
09.2022 - 10.2023
Security Officer
The Edison Institute
04.2018 - 07.2023
Sales Associate
Guitar Center
11.2017 - 04.2018
Sales Leads
Event Network
10.2015 - 11.2017
Department Head
Kroger Co.
08.2006 - 08.2015
Bachelor’s in History -
University of Michigan-Dearborn
Associate of Arts -
Henry Ford Academy
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