I am a dynamic District Manager with over 13years of experience in the quick-service restaurant industry. I have demonstrated expertise in driving operational excellence, optimizing sales performance, and fostering strong team development across multiple locations. Over my career I have a proven track record of exceeding sales targets, improving customer satisfaction, and implementing cost-effective strategies to enhance profitability. Skilled in leadership, strategic planning, and cross-functional collaboration to achieve business objectives. Passionate about delivering exceptional customer experiences while maintaining high standards of quality and efficiency. I started as an in-store worker at the lowest volume store in a 10 store market and have worked hard to become a district manager of 5-6 stores.I have accomplished this by demonstrating strong leadership, hard work, effective communication, and problem-solving abilities. Building a strong and positive culture is of utmost importance to me. My stores have had strong employee retention, and low manager turnover. I have extensive experience and knowledge in both the front and back of house operations. My thorough understanding of inventory, COGS, labor goals, UPKs, sales forecasts, budgets, enables me to effectively communicate to my managers how these can lead to increase in EBITDA. Other administrative skills I have obtained are scouting possible locations for stores, working on partnerships with local businesses and universities, appropriately handling HR issues, working with landlords on building issues, handling unemployment claims, and developing the soft skills a leader needs to be successful.