Patrick May
Denver,CO
Summary
Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Demonstrates exceptional creative problem solving skills while equally balancing both the needs of the business and the customer.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
General Manager / Bar Manager / Operations Manager
Otra Vez Cantina
09.2021 - Current
- Oversaw Staff of 75+ with average of 200-400 covers/day.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels minimize waste/costs associated with excess product storage.
- Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Executive Assistant / Team Lead
Dean Michaels
05.2020 - 09.2021
- Supported leadership by creating schedules to accommodate customers and team members.
- Effectively allocated tasks and maintained focus during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Built important relationships to address pressing needs in community
Manager/Shift Lead
Burger And Lobster - Jess Conrad (630-973-0744)
01.2017 - 03.2020
- Oversaw Staff of 75+ with average of 500-800 covers a night.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Supported management protocols, decisions and plans within company structure, atmosphere and culture.
General Manager
Bare Burger LLC - Michelle Bond (914 - 224 - 7268)
09.2015 - 01.2017
- Oversaw staff of 30+ with average of 250 covers/day
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Bachelor of Arts - Musical Theatre With An Emphasis in Directing
University of Northern Colorado
Greeley, CO 01.2011 -
Skills
Customer Service Managementundefined
Timeline
General Manager / Bar Manager / Operations Manager
Otra Vez Cantina
09.2021 - Current
Executive Assistant / Team Lead
Dean Michaels
05.2020 - 09.2021
Manager/Shift Lead
Burger And Lobster - Jess Conrad (630-973-0744)
01.2017 - 03.2020
General Manager
Bare Burger LLC - Michelle Bond (914 - 224 - 7268)
09.2015 - 01.2017
Bachelor of Arts - Musical Theatre With An Emphasis in Directing
University of Northern Colorado
01.2011 -
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