Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
15
15
years of professional experience
Work History
Sample Preparation Technician
Eurofins Central Analytical Laboratory
New Orleans, LA
01.2023 - Current
Collected samples from various locations for analysis.
Communicated effectively with colleagues regarding any changes or updates related to the process of preparing samples.
Monitored the quality of samples processed in order to ensure accuracy of results.
Cleaned and sterilized laboratory glassware, tools, and instruments according to safety protocols.
Maintained accurate records of all sample preparations and results.
Followed safety guidelines while handling hazardous materials during sample preparation tasks.
Adhered to standard operating procedures when preparing samples for analysis.
Participated in extra training and courses to refine and improve upon industry knowledge.
Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
Oversaw lab equipment stock and placed orders to expand inventory.
Barista Manager
PJs Coffee Of New Orleans
Mandeville, LA
03.2009 - 01.2023
Provided feedback on baristas' performance, developed action plans to improve quality of service.
Maintained records of daily transactions and prepared reports for management review.
Ensured compliance with food safety standards, health regulations and sanitation requirements.
Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
Recruited, hired, trained and supervised baristas to ensure adherence to company policies and procedures.
Conducted regular meetings with staff members to discuss progress towards goals or address issues.
Managed barista staff, ensuring proper training and scheduling.
Owner/Operator
Pool Safety Direct
Mandeville, LA
01.2015 - 05.2017
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Created marketing strategies to drive revenue and increase brand visibility.
Devised and implemented marketing strategies to attract new clients.
Conducted sales calls and did in person meeting with potential clients.
Installed safety equipment
Sales Lead
T-Mobile
Slidell, LA
06.2013 - 01.2015
Identified opportunities to improve processes related to the sale of products or services.
Conducted regular meetings with sales staff to review goals and objectives.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Maintained up-to-date knowledge of store merchandise and policies.
Processed transactions using a point-of-sale system.
Processed credit card transactions quickly and securely.
Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Mandeville High School
Mandeville, LA
03-2009
Skills
Supply Ordering
POS Systems
Safe Food Handling
Hiring and Training
Product Recommendations
Performance Assessments
Employee Management
Problem-Solving
Time management abilities
Adaptability and Flexibility
Multitasking
Upselling
Inventory Control
Product Sales
Listening Skills
Timeline
Sample Preparation Technician
Eurofins Central Analytical Laboratory
01.2023 - Current
Owner/Operator
Pool Safety Direct
01.2015 - 05.2017
Sales Lead
T-Mobile
06.2013 - 01.2015
Barista Manager
PJs Coffee Of New Orleans
03.2009 - 01.2023
High School Diploma -
Mandeville High School
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