Patrick McClimon
Des Moines
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sous Chef/Kitchen Manager
- I started as a line cook and quickly moved up to sous chef. The head chef cited my leadership and friendliness as the reason why. My responsibilities including ordering the products, keeping moral up on the kitchen line, and talking to customers about the food we make. Unfortunately due to Covid 19 they could not afford to hire me back after the restaurant closed down.
Assistant Manager of Perishables
Hy-Vee, Inc.
07.2022 - 06.2025
- I was in charge of the Meat department, Seafood department, Bakery, Hy-Chi, Market Grill, Produce, Floral, Gas station, and coffee shop. I filled in for those department when needed and helped produce and fill their shelves and helped them order and prepare for holidays and other big days of the week, such as fuel saver sales or 3 day sales. Things like that. Helped them order when they weren't sure what to order and other miscellaneous objectives they needed to achieve.
Service Manager
Hy-Vee, Inc.
09.2020 - 07.2022
- I was in charge of the store at night after the upper management left for the day. Made sure everything ran smoothly and provided customer service throughout the night. At the end of the night I counted down the registers and made the deposit.
Sous Chef
Court Avenue Brewing Company
09.2018 - 03.2020
- I started as a line cook and quickly moved up to sous chef. The head chef cited my leadership and friendliness as the reason why. My responsibilities including ordering the products, keeping moral up on the kitchen line, and talking to customers about the food we make. Unfortunately due to Covid 19 they could not afford to hire me back after the restaurant closed down
UNItix Manager
University of Northern Iowa UNItix
08.2009 - 05.2014
- Managed ticket sales and distribution processes for various university events.
- Coordinated staff scheduling to ensure optimal coverage during peak event times.
- Developed and implemented training programs for new team members on ticketing systems.
- Streamlined customer service procedures, enhancing patron experience and satisfaction.
- Worked all different types of events from plays and sporting events to concerts and shows.
Education
Bachelor's - Leisure, Youth, And Human Service
University of Northern Iowa
Cedar Falls, IA12-2014
Skills
- Event Management Experience
- Culinary Experience
- Marketing
- Social Media Marketing
- Customer Service
- Leadership
- Supervising Experience
- Kitchen Management Experience
Certification
ServSafe
Timeline
Assistant Manager of Perishables
Hy-Vee, Inc.
07.2022 - 06.2025
Service Manager
Hy-Vee, Inc.
09.2020 - 07.2022
Sous Chef
Court Avenue Brewing Company
09.2018 - 03.2020
UNItix Manager
University of Northern Iowa UNItix
08.2009 - 05.2014
Sous Chef/Kitchen Manager
Bachelor's - Leisure, Youth, And Human Service
University of Northern Iowa