Patrick McElmurray

Proven leader development. Team building and leadership, Cost control and budgeting, Operations management, Inventory control, Manage up to 50 employees,

Restaurants budgeted for 10.2 million in sales for this fiscal year.

• Oversee our private dining departments daily operations,
• Communication, organizational and problem-solving skills.
• Strive to hit monthly and quarterly KPI's,
• Banquet Operations Manager, Bar Manager, training and developing new employees, managed host, carryout, support teams as well.
• Trained in kitchen manager position. Responsible for Sysco orders, produce orders, Manage kitchen operations and daily systems. Manage BOH labor cost.
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.

• Responsible for hiring, training and discipline of staff, Setup and maintain POS system (Micros), Responsible for weekly schedule of staff and labor budget, Wine and beer weekly inventory, Touch tables and maintain guest satisfaction, Responsible for daily operations for entire restaurant, Established policies and procedures, Employee le audits and evaluations.

• Responsible for weekly inventory and purchasing, Booked live music 3 nights a week, Responsible for daily operations which included customer satisfaction, building clientele, handling customer complaints, managing staff and nightly closing duties (balancing cash, closing down the restaurant, employee tip-outs), Participated in community, charitable and offsite company events, Maintained company email (setting up large parties, customer questions and issues) as well as company social media sites.

• Team Building, Hiring and onboarding, Strategic Planning, Aloha POS, Operations Oversight, Managed 25 of the companies' largest revenue yielding accounts and consistently met or exceeded monthly quota of $250,000 net new revenue, Built strong relationships with accounts, responsible for understanding their specic needs and implementing I.T
• Sales solutions, Took inbound sales calls and answered emails from new customers, as well as updated customer tickets through customer portal.

• Manage database/C.R.M
• For team: forecast pipeline revenue, call backs, proling for new business and creating new opportunities as well as exceed monthly sales quota, Trained to take a consultative approach with every account and develop custom Microsoft learning solution for their department or company in which I have extensive understanding and knowledge of the latest high level Microsoft technologies and applications, Work with Managers, I.T
• Directors and CIO's of Fortune 500 companies on a daily basis to understand each accounts management structure and develop close client relationships.

• Managed 150 of the companies' largest revenue yielding accounts (the combined monthly recurring revenue was over $210,000), Extensively trained in providing quality dedicated hosting solutions/services (server hardware, server software, custom private rack solutions, I.T
• Infrastructure, etc), Maintained key account relationships while engaging in a consultative sales process by uncovering and understanding client needs while matching those needs with the appropriate solution to better sell new business to named accounts, Liaised with all internal departments to ensure strict adherence to company commitments and customer's delivery plans and communicate slippage and recovery plans as required.

• Extensively trained in management responsibilities and corporate procedure for operating an individual branch, Goal driven to boost my branches profitability, while consistently maintaining the highest level of quality customer service, Daily data and prot tracking, monitoring and comparing employee's sales statistics as well as all branch income levels region wide.