PATRICK MCGLYNN
Homewood,IL
Summary
Motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and quickly learn new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Graduate Assistant / Lead Tutor
Governors State University
University Park
01.2015 - 04.2019
- Participated in special projects with faculty to enhance curriculum development and program assessment
- Successfully coordinated a wide range of events for graduate students including seminars, workshops, and conferences
- Fostered strong partnerships with fellow educators to enhance student engagement
- Identified and addressed student weaknesses to enhance progress
- Supported the development of course material for graduate-level programs by assisting with syllabi, lesson plans, and assignments
Finance Intern / Chief Financial Officer Assistant
Marian Catholic High School
Chicago Heights
05.2017 - 08.2017
- Examined historical financial statements to uncover trends and key information essential for guiding business operations
- Actively participated in collaborative meetings to explore new opportunities for streamlining financial processes
- Supported in the preparation of audit documents, encompassing tasks like reconciliations and journal entries
- Developed financial models to analyze and assess the performance of investments
- Contributed to the development of accurate budgeting models by assisting senior finance personnel in forecasting future revenues and expenses
Control Specialist / Electrical Engineer
Johnson Controls
South Holland
07.2013 - 09.2014
- Developed innovative approaches in conjunction with engineering professionals to improve automation controls for existing processes
- Reviewed operational logs to identify areas of improvement within the automation environment
- Delivered technical support to aid process optimization efforts in different departments
- Installed new electrical components into the control system infrastructure of the plant
- Successfully diagnosed and resolved issues with various process control systems
Customer Service Representative / Leader
DeVry University
Tinley Park
08.2009 - 07.2013
- Ensured customer satisfaction by effectively addressing inquiries, offering accurate information on products and services
- Delivered exceptional customer service by promptly addressing customer complaints
- Maintained efficient administrative operations through tasks such as filing paperwork, updating databases, and preparing reports
- Established and maintained favorable customer rapport by being approachable and engaging
- Developed and implemented innovative techniques to enhance the efficiency of customer service processes
Education
GRADUATE CERTIFICATION - DATA MINING/ANALYTICS AND MACHINE LEARNING
Governors State University
University Park, IL07.2019
MASTER OF SCIENCE - ACTUARIAL MATHEMATICS AND ACTUARIAL SCIENCE
Governors State University
University Park, IL07.2017
BACHELOR OF SCIENCE - ELECTRICAL AND ELECTRONICS ENGINEERING TECHNOLOGY
DeVry University
Tinley Park, IL07.2013
Skills
- Quick Learning Ability
- Analytical Problem Solving
- Engaging Presentation Skills
- Collaborative Teamwork
- Meticulous Attention
- Advanced Research Skills
- Effective Organizational Skills
- Logical Reasoning Skills
- Data Interpretation
- Technical Documentation
- Peer Guidance
- Research Proficiency
- Visual Presentation Development
- Event Management Skills
Certification
- National Association of Pharmacology/Pharmaceutical Sales Training Program, CNPR # 716192024
- Member of the National Association of Pharmaceutical Sales Representatives
Awards
- Eagle Award for Outstanding Customer Service and Sales Performance
- Innovis Hospital Horatio Alger Employee of the Year
- Veterans National Honor Society and National Honor Society
Languages
- English, Native
- German, Intermediate
- Spanish, Beginner
References
References available upon request.
Timeline
Finance Intern / Chief Financial Officer Assistant
Marian Catholic High School
05.2017 - 08.2017
Graduate Assistant / Lead Tutor
Governors State University
01.2015 - 04.2019
Control Specialist / Electrical Engineer
Johnson Controls
07.2013 - 09.2014
Customer Service Representative / Leader
DeVry University
08.2009 - 07.2013
GRADUATE CERTIFICATION - DATA MINING/ANALYTICS AND MACHINE LEARNING
Governors State University
MASTER OF SCIENCE - ACTUARIAL MATHEMATICS AND ACTUARIAL SCIENCE
Governors State University
BACHELOR OF SCIENCE - ELECTRICAL AND ELECTRONICS ENGINEERING TECHNOLOGY
DeVry University
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