Head Bartender Mainsail Lodging and Development-Innovation Hotel
Naples, FL
12.2019 - 12.2024
Distributed food to service staff for prompt delivery to customers.
Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Trained new bartenders on drink preparation and upselling techniques.
Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
Answered guest questions regarding local area, facilities and amenities.
Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
Took reservations from patrons by phone or online.
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