Head Bartender
Mainsail Lodging and Development-Innovation Hotel
Naples, FL
12.2019 - 12.2024
- Distributed food to service staff for prompt delivery to customers.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Trained new bartenders on drink preparation and upselling techniques.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Answered guest questions regarding local area, facilities and amenities.
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
- Took reservations from patrons by phone or online.