Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick McNellis

Brick,NJ

Summary

Dynamic professional with a proven track record in customer service management and student engagement, demonstrating exceptional leadership capabilities. Expertise in cultivating positive relationships, resolving challenges with empathy, and creating supportive environments that benefit both staff and students. Extensive experience in leading cross-functional teams to deliver comprehensive academic and co-curricular support while ensuring safety and well-being across diverse settings. Recognized for strong problem-solving, communication, and organizational skills that consistently drive exceptional experiences for clients, colleagues, and students.

Overview

16
16
years of professional experience

Work History

Teaching Assistant

TASIS England Summer Program
06.2025 - 08.2025
  • Delivered academic support by assisting in classroom instruction, supervising students, and reinforcing lesson content for nearly 200 international students ages 11–17.
  • Designed, organized, and led daily and evening co-curricular activities, enhancing student engagement, teamwork, and personal development.
  • Served as House Parent, maintaining a safe and inclusive residential environment, supporting student well-being, and upholding safeguarding standards for 20-30 international students.
  • Chaperoned cultural excursions across London and the UK, ensuring student safety and creating enriching educational experiences.
  • Collaborated across academic, activities, boarding, and excursion teams to streamline operations, contribute to program planning, and enhance the student experience.

Activities Counselor

TASIS England Summer Program
06.2024 - 08.2024
  • Designed, organized, and led daily and evening co-curricular activities, enhancing student engagement, teamwork, and personal development for 200+ international students.
  • Served as House Parent, maintaining a safe and inclusive residential environment, supporting student well-being, and upholding safeguarding standards for 30-35 international students.
  • Chaperoned cultural excursions across London and the UK, ensuring student safety and creating enriching educational experiences.
  • Collaborated across academic, activities, boarding, and excursion teams to streamline operations, contribute to program planning, and enhance the student experience.

Restaurant Manager

FINS Tropicali Cuisine
06.2017 - 03.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Trained and directed team members on effective methods, operations, and procedures in all three restaurants.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Podcast Director

We The People Sports
10.2018 - 05.2020
  • Booked guests for on-air interviews.
  • Developed schedules for production and editing for timely delivery.
  • Acquired advertisers for each show on the company's label.
  • Participated in meetings with hosts and executives to keep programs in step with creative vision.
  • Worked with hosts for crossovers and synergy between the label's podcasts.

Assistant Store Manager

Jenkinson's Aquarium Gift Shop
03.2009 - 08.2015
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Orientation Leader

Ocean County College
05.2011 - 07.2011
    • Assisted with transition to college life by providing one-on-one support.
    • Helped students troubleshoot and resolve issues with registration.
    • Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
    • Coordinated and led group campus tours of up to 50 students and parents per tour.
    • Maintained record of tours for internal evaluation and incident reporting.

Tutor Volunteer

Lavallette Elementary
09.2010 - 05.2011
    • Co-founded and coordinated an after-school volunteer tutoring program between Ocean County College's NJ STARS Club and Lavallette Elementary School.
    • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
    • Assisted students with homework using curriculum and materials provided by program.
    • Communicated with parents and teachers regarding student progress and areas of concern.

Education

Bachelor of Science - Marketing

The College of New Jersey
Ewing, NJ
05.2015

Skills

  • Team Leadership & Staff Training
  • Customer Service & Client Relations
  • Schedule Coordination & Organizational Skills
  • Collaborative Problem-Solving
  • Emotional Intelligence & Interpersonal Communication
  • Student Supervision & Academic Support
  • Activity & Event Planning
  • Safeguarding & Well-being Oversight
  • Adaptability in Dynamic Environments
  • Multicultural Awareness & Peer Support

Timeline

Teaching Assistant

TASIS England Summer Program
06.2025 - 08.2025

Activities Counselor

TASIS England Summer Program
06.2024 - 08.2024

Podcast Director

We The People Sports
10.2018 - 05.2020

Restaurant Manager

FINS Tropicali Cuisine
06.2017 - 03.2023

Orientation Leader

Ocean County College
05.2011 - 07.2011

Tutor Volunteer

Lavallette Elementary
09.2010 - 05.2011

Assistant Store Manager

Jenkinson's Aquarium Gift Shop
03.2009 - 08.2015

Bachelor of Science - Marketing

The College of New Jersey

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