Knowledgeable Sales Enablement professional with strong background in developing and delivering effective sales training programs. Leveraged expertise to enhance team performance and drive revenue growth through strategic training initiatives. Demonstrated excellence in curriculum development and coaching, ensuring consistent sales success.
Overview
18
18
years of professional experience
Work History
SALES ENABLEMENT: INSIDE SALES TRAINING MANAGER
BSN SPORTS
02.2012 - Current
Enhanced sales and systems onboarding process to ensure readiness, increase business closures, and ultimately resulting in improved path to profitability.
Improved revenue generation of new hires 46% by implementing new, improved onboarding process.
Used new software to revise training materials and content to reflect new workflows, techniques, and products.
Trained new managers in leadership skills necessary for success in their roles overseeing sales teams.
Conduct regular reviews to affirm positives. identify skills gaps, and training needs
Collaborate with sales leadership in order to align with business initiatives and objectives.
Coordinated CRM implementation for all Sales, Support Roles, and Customer Service personnel in 2019.
Enhanced employee retention through the creation of a supportive and engaging training environment.
Utilize effective communication and organizational abilities to enhance productivity.
DIRECTOR OF SALES & PREMIUM SEAT SALES EXECUTIVE
American Airline Center & Live Nation
09.2008 - 02.2012
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Increased sales revenue by developing and implementing strategic plans and setting performance goals.
Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
Achieved regional sales targets through effective relationship building with key clients.
Supervised various local marketing initiatives such as media purchases, sponsorships, promotional activities, and trade opportunities.
Oversaw ticket distribution to ensure a seamless guest experience while showcasing inventory and promotional materials for both the arena and amphitheater.
SENIOR ACCOUNT EXECUTIVE – TEXAS CHRISTIAN UNIVERSITY (TCU)
ISP Sports (IMG)
09.2007 - 04.2009
Sold and managed the TCU media rights package, encompassing signage, live and prerecorded radio spots, events, promotional items, and print ads.
Prospected customers through cold calls and email outreach, effectively communicating the benefits of partnership.
Met with new customers to share product and service information, actively listening to needs and learn about business operations.
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Consistently met sales quotas by combining strategic prospecting with effective closing techniques.
Played a vital role in the growth and success of the TCU Athletics brands.
Education
Bachelor of the Arts - Communications, Minor in Advertising and Public Relations
University of Tampa
Tampa, Florida
05.1997
Skills
Account Management
Adaptive Learning
Best-in-class Customer Service
Closing New and Existing business
Course Design and Curriculum Implementation
Delivering Presentations
Event Management
Excellent Written, Verbal, and Time-Management Skills
Process Evaluations
Program Management
Prospecting
Sales Enablement
Staff Presentations
Stakeholder Management
Strategic Planning
New hire onboarding
Management support
Training Implementation & Delivery
Timeline
SALES ENABLEMENT: INSIDE SALES TRAINING MANAGER
BSN SPORTS
02.2012 - Current
DIRECTOR OF SALES & PREMIUM SEAT SALES EXECUTIVE
American Airline Center & Live Nation
09.2008 - 02.2012
SENIOR ACCOUNT EXECUTIVE – TEXAS CHRISTIAN UNIVERSITY (TCU)
ISP Sports (IMG)
09.2007 - 04.2009
Bachelor of the Arts - Communications, Minor in Advertising and Public Relations