Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Michaelson

Norwalk,CT

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Journeys Shoe Store
04.2021 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

PCA

Harold Hughes JR
06.2022 - 02.2024
  • Assisted patient with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patient and families during difficult times, fostering trust and rapport.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Assisted in transferring patient, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patient achieve nutritional objectives.

Education

High School Diploma -

Norwalk High School
Norwalk, CT
06.2003

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Cash Handling
  • Flexible Schedule
  • Money Handling
  • Cash Register Operation
  • Client Service
  • Store Opening and Closing

Timeline

PCA

Harold Hughes JR
06.2022 - 02.2024

Sales Associate

Journeys Shoe Store
04.2021 - 12.2024

High School Diploma -

Norwalk High School

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Patrick Michaelson