Patrick Middleton
Las Vegas,NV
Summary
Dynamic and results-driven Designer Clothing Specialist at Neiman Marcus, recognized for exceptional customer service and visual merchandising expertise. Adept at promoting sales and enhancing client satisfaction through effective communication and product knowledge, consistently exceeding customer expectations and fostering loyalty. Proven ability to manage cash handling with accuracy and efficiency.
Overview
15
15
years of professional experience
Work History
Designer Clothing Specialist
Neiman Marcus Spa
Las Vegas, NV
08.2017 - 05.2024
- Assisted customers with finding the right product for their needs.
- Kept informed about new products arriving at the store on a regular basis.
- Completed transactions in an efficient manner while providing excellent customer service.
- Promoted special offers and discounts to encourage additional purchases.
- Offered suggestions for additional items that may be of interest to customers.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Organized displays to attract customers and promote sales.
Key Holder
John Varvatos
Las Vegas, NV
03.2012 - 04.2017
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Reconciled daily sales receipts against cash drawer for accuracy.
VIP Host
Light Group Inc.
Las Vegas, NV
08.2011 - 01.2012
- Greeted and welcomed guests in a friendly manner.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Key Holder
Tom Ford
Las Vegas, NV
09.2009 - 06.2011
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Replenished merchandise displays throughout the store as needed.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Assisted customers with product selection and resolving complaints.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Education
High School Diploma -
Miami Killian Sr High
Miami, FLSkills
- Visual merchandising
- Product knowledge
- Customer service
- Cash handling
- Sales promotion
- Team collaboration
- Effective communication
- Client satisfaction
Timeline
Designer Clothing Specialist
Neiman Marcus Spa
08.2017 - 05.2024
Key Holder
John Varvatos
03.2012 - 04.2017
VIP Host
Light Group Inc.
08.2011 - 01.2012
Key Holder
Tom Ford
09.2009 - 06.2011
High School Diploma -
Miami Killian Sr High
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