Patrick Miller
Massapequa,New York
Summary
With extensive experience at North Atlantic Telecommunication Systems Corp., I excel in overseeing complex fiber optic installations and maintenance, ensuring high-quality customer service. My leadership significantly boosts team efficiency and project success, blending expert blueprint analysis with strong relationship-building skills. I look forward to utilizing my developed interpersonal communication skillset while remaining eager to expand my knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Telecommunications Lineman Supervisor
North Atlantic Telecommunication Systems Corp.
Ronkonkoma, NY
06.2018 - Current
Telecommunication Lineman Supervisor
North Atlantic Communication System's Corp.
Ronkonkoma, NY
06.2018 - Current
- Installed and maintained overhead and underground fiber optic cable lines to ensure uninterrupted service supply.
- Coordinated with other departments for the successful completion of projects.
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Reviewed job orders to determine materials needed, labor requirements, and assignment of crew members.
- Maintained records such as time sheets, material inventories and other documents related to lineman duties.
- Attended meetings with customers, contractors and vendors in order to discuss project goals, timelines or other issues related to work being performed by linemen crews.
- Supervised and evaluated performance of line crew personnel to ensure that work was completed in a safe, efficient and timely manner.
- Assisted with training new employees on safety practices as well as proper techniques for installing fiber optic lines.
- Compared layout and methods of installation to blueprints and sketches and marked differentiations on drawings.
- Participated in safety meetings and workshops to stay updated on industry practices and standards.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Communicated effectively with customers, addressing concerns and explaining the nature of work.
- Documented work performed, including repairs made and materials used, for record-keeping purposes.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
Education
High School Diploma -
Massapequa High School
Massapequa, NY06-2016
Skills
- Bucket truck operation
- Underground distribution systems
- Written and verbal communication
- Customer service
- Effective customer communication
- Blueprint analysis
- Work order management
- Crew assistance
- Equipment maintenance/selection
- Overhead line construction
- Substation operations
- Process monitoring and improvement
- Relationship/team building
- Attention to detail
- Strategic planning
- Employee development
- Waste reduction
Certification
• Osha 10 certification course, construction safety
• Osha 10 certification course, health emergency
• Roadway Worker Protection training course
Timeline
Telecommunications Lineman Supervisor
North Atlantic Telecommunication Systems Corp.
06.2018 - Current
Telecommunication Lineman Supervisor
North Atlantic Communication System's Corp.
06.2018 - Current
High School Diploma -
Massapequa High School
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