Patrick Minjarez
Pflugerville,TX
Summary
Proven sales associate adept in mobile payment solutions and fostering customer satisfaction. Excelled in problem-solving and active listening, contributing to team goals and enhancing customer experiences.
Overview
16
16
years of professional experience
Work History
Sales Associate
Finish Line
05.2009 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Mobile Expert
T-Mobile
03.2019 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Collaborated with team members to achieve monthly sales targets.
Education
High School Diploma -
Odessa High School
Odessa05-2008
Skills
- In-app purchase integration
- Mobile Payment Solutions
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Customer satisfaction measurement
- Real-time communication features
Timeline
Mobile Expert
T-Mobile
03.2019 - Current
Sales Associate
Finish Line
05.2009 - 04.2019
High School Diploma -
Odessa High School
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