Business professional with comprehensive understanding of running successful ventures. Proven ability to optimize operations and boost profitability. Focused on collaboration and achieving sustainable results, known for adaptability and reliability. Key skills include financial oversight and strategic decision-making, along with excellent problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Proprietor
MoJo Spirits
Directed the daily operations of a high-volume liquor distribution company, servicing several bars and retail stores throughout the Seattle area
Steadily increased revenues through strong focus on customer service, excellent merchandising and teamwork
Entered income and expense details into business databases to track purchases and address variances.
Managed finances, budgeting, and forecasting to optimize business growth and profitability.
Trained new reps in selling through increased product knowledge and food and wine pairings
Participated regularly in trade tastings and shows including the Benevolent Bartender's Guild, Haitian Rescue Relief, Seattle Cigar Expo and Tequila Fest
Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
Analyzed market trends to identify opportunities for expansion and diversification in the industry.
Crewmember
Trader Joes
04.2009 - Current
Provided fantastic customer service including, but not limited to: immediate and undivided attention and follow through on all customer questions and requests
Assisted in controlling customer flow
Followed proper procedures during check out, handling tenders, and sale of alcohol
Followed and complied with all health, safety, and sanitation practices
Wrote the orders for a number of sections
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of store to promote clean image.
Promoted a positive work environment through effective communication and teamwork among staff members.
Trained new team members on procedures, customer service, and sales techniques.
Off-site Manager
America Northwest Distributors
03.2012 - 08.2013
Recruited to lead start up of Pacific Northwest Wine and Liquor distribution throughout Washington State
Grew market share by increasing product line sales to bars, restaurants and retail stores
Fostered a large, sustainable network of buyers throughout Washington state, leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitor advantage
Introduced new liquor and wine lines to the market, often closing sight unseen sales of newly released products
Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts
Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Yahoo Store Representative
Yahoo Inc
01.2001 - 04.2001
Building and designing creative and unique on-line stores for clients