Patrick Morgan
Summary
Multi-talented Senior Executive knowledgeable about acquisitions/integrations, sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
14
14
years of professional experience
Work History
Chief Operating Officer
Sydnic, LLC DBA Precision Garage Doors
06.2024 - 01.2025
- Direct oversight for Operations, IT, Procurement and Integrations.
- Overhauled entire operational structure to ensure scalability and future-proof field operations in preparation for acquisitions
- Created and implemented integrations plan for future acquisitions
- Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Increased YOY revenue in second half of '24 by 15% through comprehensive and timely marketing campaigns
- Enhanced Organizational clarity by creating an company-wide communications structure.
- Developed and implemented KPI reporting and accountability plan to improve field OPs performance.
- Presented business at Private Equity Ownership's LP fund meeting in Nov '24.
SENIOR VICE PRESIDENT OF OPERATIONS
CollisionRight LLC
01.2020 - Current
- Founding Member of the Executive Leadership Team
- Led Strategic Initiative that resulted in a 20% increase in average work order.
- Grew business from a 4-employee start-up to 6th largest Multi Shop Organization in the U.S with over 1500 employees and $365M in annual revenue
- Successfully completed 39 acquisitions in 36 months resulting 93 locations across 10 states with excellent financial performance and Industry leading Customer Satisfaction.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Participated in a successful PE exit in 2024
REGIONAL VICE PRESIDENT OF OPERATIONS
Caliber Collision
01.2019 - 01.2020
- Grew regional area of operations for nation's largest collision repair company, increasing annual revenue from $29M to $75M in four years
- Developed, piloted, and executed employee development initiative that was adopted company wide and recognized for enhancing employee engagement and productivity.
REGIONAL VICE PRESIDENT OF OPERATIONS
ABRA Auto Body and Glass
01.2015 - 01.2019
- Grew regional area of operations for nation's largest collision repair company, increasing annual revenue from $29M to $75M in four years
- Developed, piloted, and executed employee development initiative that was adopted company wide and recognized for enhancing employee engagement and productivity.
NORTH AMERICAN SENIOR DIRECTOR - APPRAISAL SERVICES & STRATEGIC NETWORK MANAGEMENT
Innovation Group N.A.
01.2014 - 01.2015
- Decreased appraisal times by 35% for insurance clients by analyzing process for damage estimate cycle and developing key performance indicators (KPIs) for network of 2500 collision repair facilities.
• Managed and developed team of five claims managers and 60-80 claims adjustors, focusing professional development on improved claims cycle, enhanced customer care, and cross-functional collaboration.
• Oversaw value stream mapping project, resulting in 50% decrease in claims handling time.
• Collaborated with auto insurance and collision network partners to negotiate mutually favorable contracts.
OPERATIONS MANAGER
Collision Centers of America
01.2011 - 01.2014
- Developed and managed performance metrics for 24 locations across four states, creating multi-layered system offering real-time, in-process data to assess and improve production
- Designed and implemented standard operating procedures (SOPs) to drive data accuracy and enhance production at all 24 collision repair centers.
Education
BACHELOR OF SCIENCE - Technical Management
DeVry University
ChicagoSkills
- Strategic leadership
- Operational Excellence
- KPI Tracking
- Cross-Functional Collaboration
- Employee Engagement
- Revenue & Margin Growth
- Cost Reduction & Containment
- Process Improvement
- Project Management
- Change Management
- Team Building
- Results-Driven
- Motivational
Leadership Experience
- BOARD OF DIRECTORS, Collision Centers of America, 2012
- INSIDE SALES CONFERENCE PRESENTER, CCC Information Services, 2012
Timeline
Chief Operating Officer
Sydnic, LLC DBA Precision Garage Doors
06.2024 - 01.2025
SENIOR VICE PRESIDENT OF OPERATIONS
CollisionRight LLC
01.2020 - Current
REGIONAL VICE PRESIDENT OF OPERATIONS
Caliber Collision
01.2019 - 01.2020
REGIONAL VICE PRESIDENT OF OPERATIONS
ABRA Auto Body and Glass
01.2015 - 01.2019
NORTH AMERICAN SENIOR DIRECTOR - APPRAISAL SERVICES & STRATEGIC NETWORK MANAGEMENT
Innovation Group N.A.
01.2014 - 01.2015
OPERATIONS MANAGER
Collision Centers of America
01.2011 - 01.2014
BACHELOR OF SCIENCE - Technical Management
DeVry University
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