Patrick Morilus
Washington,DC
Summary
Compassionate Case Manager with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Educated Behavioral health specialists dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
10
10
years of professional experience
Work History
Housing Case Manager
Metropolitan Educational Solutions
02.2023 - Current
- Worked with medical teams, patients and families to implement effective treatment plans.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Facilitated workshops on financial literacy, tenant rights, and other topics relevant to successful independent living for clients transitioning into stable housing situations.
- Developed partnerships with community organizations to expand services and referrals.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
- Managed caseload to satisfy multiple patients with diverse needs.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Preserved and prepared reports and treatment records.
- Developed effective time-management skills while juggling multiple caseloads concurrently without sacrificing quality of care provided.
- Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
- Ensured program compliance with federal, state, and local regulations through diligent monitoring of policies and procedures.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
Behavioral Health Specialist
MBI Health Services
12.2020 - Current
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Collected information about clients through interviews, observation or tests.
- Conducted programs to prevent substance abuse or improve community health or counseling services.
- Maintained confidentiality of records relating to clients' treatment.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Prepared and maintained required treatment records and reports.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Participated in assessments and visits with patients in various types of settings.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Referred patients or clients to community resources or specialists.
- Guided clients in developing skills or strategies for dealing with problems.
- Developed and implemented treatment plans based on clinical experience and knowledge.
Operations Manager
CVS Pharmacy
12.2013 - 05.2020
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Supported accident investigations and prepared related paperwork.
- Oversaw financial management, budget management, accounting and payroll activities.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Created corrective actions based on adverse KPI trends.
- Measured and reviewed performance via KPIs and metrics.
- Presented performance and productivity reports to supervisors.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Responded to information requests from superiors, providing specific documentation.
- Conducted employee observations and documented findings.
- Planned delivery routing, team workflows and promotional initiatives.
- Tracked and replenished inventory to maintain par levels.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Collaborated with team leaders on quality audits.
- Addressed customer concerns with suitable solutions.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Enforced federal, state, local and company rules for safety and operations.
- Published customer satisfaction results from feedback forms and correspondence.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
Education
Some College (No Degree) - Computer And Information Systems Security
University of Maryland Global Campus
College Park, MDAssociate of Arts - Graphic Design
Briarcliffe College
Bethpage, NY01.2003
Skills
- Caregiver Training and Consultations
- Behavioral Treatment Referrals
- Crisis Evaluation and Intervention
- Meeting Participation
- Tracking Client Progress
- Problem Resolution
- Customer Service
- Workforce Training
- Staff Training
- Planning and Implementation
- Goal Setting
- Community Resource Referral
- Heartsaver CPR AED (CPR AED)
Timeline
Housing Case Manager
Metropolitan Educational Solutions
02.2023 - Current
Behavioral Health Specialist
MBI Health Services
12.2020 - Current
Operations Manager
CVS Pharmacy
12.2013 - 05.2020
Some College (No Degree) - Computer And Information Systems Security
University of Maryland Global Campus
Associate of Arts - Graphic Design
Briarcliffe College
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