Patrick Mose
Residential Manager
Pepperell,MA
Summary
Dedicated and compassionate Residential Manager with over 15 years of experience in overseeing group home operations, staff management, and resident care. Adept at creating a safe and supportive environment for individuals with diverse needs, ensuring compliance with regulations, and fostering a culture of dignity and respect. Passionate about improving the lives of residents through structured programs and personalized support.
Overview
19
19
years of professional experience
Work History
Skills Instructor (DSP)
Waystone Health and Human Services
Lawrence, Massachusetts
02.2013 - Current
- Monitored progress of clients through data collection and analysis of outcomes.
- Encouraged positive behavior through rewards systems and positive reinforcement techniques.
- Supported individuals in accessing resources within their communities that promote independence and self-sufficiency.
- Offered hands-on learning opportunities to develop individual self-esteem and life skills.
Residential Manager
Bridgewell, Inc.
Peabody, Massachusetts
02.2010 - Current
- Supervised successful biennial DDS licensing over several years.
- Supervised daily operations of the group home, ensuring a safe and structured living environment.
- Managed and trained staff to provide high-quality care and support to residents.
- Developed individualized care plans and collaborated with case workers, families, and healthcare providers.
- Ensured compliance with all regulatory guidelines, maintaining accurate documentation and reporting.
- Implemented programs to enhance residents’ life skills, independence, and community engagement.
- Managed budgets, oversaw expenditures, and coordinated fundraising efforts when necessary.
- Facilitated conflict resolution and provided crisis intervention as needed.
Assistant Residential Manager
Project COPE Inc.
Lynn
02.2006 - 01.2009
- Supported the Residential Manager in daily operations and staff supervision.
- Assisted in developing care plans and ensuring residents received appropriate support services.
- Led training sessions for direct care staff to improve service delivery.
- Coordinated activities and programs aimed at skill development and resident engagement.
Education
Bachelor’s Degree - Business Administration - Finance
Salem State University
01.2008
Skills
- Leadership and team management
- Program development and implementation
- Conflict resolution and crisis management
- Budgeting & financial oversight
- Compliance with state and federal regulations
- Case management and individualized care plans
- Staff training and professional development
- Community outreach and resource coordination
Languages
- English
- Swahili
Languages
English
Professional
Swahili
Professional
References
References available upon request.
Timeline
Skills Instructor (DSP)
Waystone Health and Human Services
02.2013 - Current
Residential Manager
Bridgewell, Inc.
02.2010 - Current
Assistant Residential Manager
Project COPE Inc.
02.2006 - 01.2009
Bachelor’s Degree - Business Administration - Finance
Salem State University
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