Patrick Murchison
Brooklyn,NY
Summary
The privilege to engage in conversation with you towards future employment opportunities is greatly appreciated. As a hospitality professional I can enhance the growth of your business with my knowledge, skill and experience. In turn gaining knowledge and experience from your business will ensure my continued growth in the industry. We will mutually benefit from me joining your team. Thank you for reviewing my resume. I'm looking forward to working with the organization.
Overview
28
28
years of professional experience
Work History
Service/Bar Manager
Rick Bayless Tortazo
07.2023 - 04.2024
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Service Manager
Buffalo Wild Wings
08.2016 - 03.2017
- Assisted with driving weekly sell that we averaged between $115,000- $120,000
- Major responsibilities weekly inventory required to maintain a 1.5% Actual verse Theoretical gap.
- Did daily produce orders as well as three day a week food orders through a budget.
- Assisted in maintaining labor cost in line for the HOH required goal 7%
- Interviewing and hiring of the HOH staff was another responsibility.
- All HOH training and development was a major responsibility.
- Maintained Dept. of health sanitation in the kitchen as well as maintained the working condition of kitchen equipment.
- Performed daily line checks and temperature control of all product.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Service / Bar Manager
Buffalo Wild Wings
06.2014 - 10.2016
- Responsible for department scheduling. Services as well as Bar schedule to preferred labor requirements.
- Weekly bar inventory required to maintain 23% bar cost.
- Developed service staff into quality sales people. Mentored bartenders to have great relationships with all guest.
- Required to assist in the driving of a 15.6% labor cost.
- Performed daily bar and line checks to ensure quality product.
- Responsible for training and development in the restaurant.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Kitchen Manager
California Pizza Kitchen
09.2006 - 06.2014
- Weekly food inventory required to maintain 1.1% Actual verses Theoretical.
- Assisted with maintaining a 19% labor cost
- Responsible for BOH interviewing and hiring staff members.
- Maintained Department of Health cleanliness in the kitchen.
- Performed daily line checks and freezer pull standards
- Endured consistent guest satisfaction .
- Involved in NRO Park Ave NY and Bridgewater NJ locations.
- Led and directed team members on effective methods, operations and procedures.
Culinary Manager
Olive Garden
06.2004 - 09.2006
- Weekly food inventory required to maintain a 20% food cost.
- Culinary department training and development
- Culinary interviewing and hiring
- Daily line checks as well as daily thaw pulls.
- Responsible culinary department scheduling and labor.
- Did daily produce orders as well as three food delivery orders.
Kitchen Manager
Applebee's Grill and Bar
04.1996 - 04.2004
- Weekly inventory maintained a 20%food cost
- Focused on labor cost required goal 15%
- Ordering and Receiving
- Daily line checks/ daily thaw pulls
- BOH interviewing and hiring
- BOH scheduling
- Maintained department of health cleanliness in the kitchen
- Involved in NRO Staten Island, NY. Airmont, NY. New Rochelle, NY.
Education
High School Diploma -
William E. Grady VTHS
Skills
- Guest service oriented
- Effective/ productive leadership
- Staff training/ development
- Employee scheduling
- Labor Management
- Order/ Receiving
- P&L /Budget results oriented
- Goal/ Result oriented
- Committed to Management Team results
Timeline
Service/Bar Manager
Rick Bayless Tortazo
07.2023 - 04.2024
Service Manager
Buffalo Wild Wings
08.2016 - 03.2017
Service / Bar Manager
Buffalo Wild Wings
06.2014 - 10.2016
Kitchen Manager
California Pizza Kitchen
09.2006 - 06.2014
Culinary Manager
Olive Garden
06.2004 - 09.2006
Kitchen Manager
Applebee's Grill and Bar
04.1996 - 04.2004
High School Diploma -
William E. Grady VTHS
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