Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Languages
Timeline
Generic
Patrick Mutuma

Patrick Mutuma

Nairobi,Central

Summary

An experienced bartender seeking to leverage years of skillful Mixology, customer service expertise, and a passion for creating memorable experiences. Eager to contribute creative flair, refined techniques, and an unwavering commitment to exceptional service to a dynamic team in a vibrant, high-end establishment.

Overview

10
10
years of professional experience

Work History

Professinal Bartender/ Mixologist

Anuba Lounge
01.2023 - 04.2024

• Pioneered a dynamic cocktail menu featuring seasonal and innovative drinks, driving repeat business and increasing overall bar traffic.

• Expertly crafted visually stunning garnishes that enhanced the presentation of drinks, making them popular on social media and attracting a younger, trendier clientele.

• Expertly crafted unique infusions using local herbs and spices, creating exclusive cocktails that boosted customer interest and increased beverage sales by 20%.

• Spearheaded a recycling program that repurposed fruit peels and other organic waste into garnishes, significantly reducing waste and cutting costs by 15%.

Professional Bartender/ Mixologist

Eka Hotel
05.2020 - 12.2022

• Directed a team of bartenders, cultivating a collaborative and efficient work environment, which resulted in enhanced service quality and elevated customer satisfaction.

• Optimized bar operations to reduce wait times, serving 25% more customers during peak hours and enhancing the guest experience.

• Delivered personalized drink recommendations, boosting upsell rates by 30% and enhancing guest loyalty.

• Coordinated successful mixology workshops and themed events, drawing large crowds and increasing event-based revenue by 40%.

Professional Mixologist/ Bartender

Intercontinental Hotel
06.2018 - 03.2020

• Innovatively blended house-made purees and syrups, elevating the quality of cocktails and reducing costs by controlling ingredient quality.

• Developed and executed unique theme nights that became signature events, attracting both hotel guests and local patrons, increasing foot traffic.

• Streamlined inventory management with precision, ensuring optimal stock levels and reducing waste by 10%, contributing to cost efficiency.

• Facilitated training sessions for new bar staff, ensuring high service standards and consistency, which led to improved team performance and guest satisfaction.

Professional Bartender

Nairobi Safari Club
04.2014 - 05.2018

• Spearheaded a sustainability initiative by recycling bar waste, earning the hotel positive recognition for its environmental efforts and reducing disposal costs.

• Mastered infusion techniques with exotic fruit and herb, creating signature cocktails that enhanced the hotel's reputation for luxury and exclusivity.

• Demonstrated the bar team with strategic leadership, improving morale and efficiency, which translated to a 15% increase in customer service ratings.

• Collaborated with the culinary team to create a cohesive food and beverage pairing menu, enhancing the overall dining experience and boosting sales.

Education

Certificate In Bar Leadership - Bar Leadership Skills

Udemy Online Academy
Nairobi
01.2022

Certificate In Professional Bartending - Hospitality

Nairobi Bar Academy
Nairobi Kenya
04.2017

Certificate In Business Management - Business Administration And Management

Kenya Institute of Business Management
Nairobi Kenya
12.2013

Certificate Of Secondary Education - High School Diploma

Kenyatta High School
Nairobi Kenya
12.2011

Skills

  • Innovative Menu Creation
  • Efficient Inventory Management
  • Mastery of Infusions and Mixology
  • Strategic Leadership
  • Personalized Customer Service
  • Exceptional Event Planning
  • Sustainable Recycling Practices
  • Speed and Operational Efficiency

Accomplishments

• Utilized excellent bar-tending skills,

therefore, enhanced the number of

regular customers base by 20%.

• Attained employee of the month award

twice in one year owing to exceptional

bartending and bar maintenance work.

Languages

  • English (Fluent)
  • Swahili (Fluent)
  • Languages

    English
    Full Professional
    Swahili
    Native or Bilingual

    Timeline

    Professinal Bartender/ Mixologist

    Anuba Lounge
    01.2023 - 04.2024

    Professional Bartender/ Mixologist

    Eka Hotel
    05.2020 - 12.2022

    Professional Mixologist/ Bartender

    Intercontinental Hotel
    06.2018 - 03.2020

    Professional Bartender

    Nairobi Safari Club
    04.2014 - 05.2018

    Certificate In Bar Leadership - Bar Leadership Skills

    Udemy Online Academy

    Certificate In Professional Bartending - Hospitality

    Nairobi Bar Academy

    Certificate In Business Management - Business Administration And Management

    Kenya Institute of Business Management

    Certificate Of Secondary Education - High School Diploma

    Kenyatta High School
    Patrick Mutuma