Patrick Myers
Rock Hill,SC
Summary
Experienced and reliable employee with a proven track record in delivering exceptional customer service. Seeking new opportunities to develop skills and make a meaningful contribution to company success. Recognized for strong work ethic, integrity, and meticulous attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Risk Advisor
The Baldwin Group
2023.10 - Current
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Consistently met or exceeded $60,000 in policy premium through diligent prospecting, follow-up, and effective closing strategies.
- Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
Instacart Shopper
Instacart
2021.03 - Current
- Provided superior customer service, answered questions, and resolved customer complaints
- Effectively managed time to ensure each purchase was tailored to customer's needs
- Maximized customer satisfaction with fast, accurate shopping
- Enhanced shopping experiences through honest feedback and continuous process improvement
Sales Advisor
Best Buy
2023.03 - 2023.10
- Reported on sales transactions and expenses accurately
- Investigated and resolved reported customer issues for improved customer satisfaction
- Remained up to date on current offerings and company processes
- Overcame objections with successful product demonstrations and persuasive communication skills
- Advised customers on different financing options
Footwear Sales Associate
DICK'S Sporting Goods
2022.10 - 2023.01
- Compared similar brands and styles to help customers make informed buying decisions
- Greeted customers upon entrance to store or throughout sales floor and provided proactive service
- Educated customers about different styles, brands and fits to help each obtain optimal shoes
- Verified prices and sales promotions to answer customer questions and drive sales
Delivery Driver
Marco's Pizza
2021.10 - 2022.01
- Supported kitchen staff by helping prepare pizzas and related food items
- Increased revenue with suggestions for additional toppings, sides and drinks
- Used time between deliveries well, helping to keep store clean, organized and customer-ready
- Learned local roads and used GPS to avoid traffic issues and minimize delays
Sales Associate
Nike
2019.06 - 2020.01
- Helped customers navigate store, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support
Drive Thru Cashier
Jim 'N Nick's Bar-B-Que
2019.03 - 2019.06
- Providing customer Service at the drive thru and preparing basic dishes on back line expo
- Deal with cash transactions and manage register until the end of shift
Cashier/Customer Service
Harris Teeter
2017.10 - 2019.03
- Gave customers full attention and attended to their needs
- Offered customers information about upcoming promotions and available items
- Kept clean, organized and well-stocked checkout areas
- Addressed and resolved customer concerns and complaints
Education
Bachelor's degree - Business Marketing
Winthrop University
Rock Hill, SC10.2024
Skills
- Customer Service
- Computer Skills
- Communication skill
- Organizational skills
- Time management
- CRM software
- Licensed Insurance Agent
Certification
- The National Society of Leadership and success, Present
- Personal Lines License, 10/01/23, 10/01/26
Additionalinformation
College of Business Representative for the Council of Student Leaders, Winthrop University
Personal Information
Authorized To Work: US for any employer
Timeline
Risk Advisor
The Baldwin Group
2023.10 - Current
Sales Advisor
Best Buy
2023.03 - 2023.10
Footwear Sales Associate
DICK'S Sporting Goods
2022.10 - 2023.01
Delivery Driver
Marco's Pizza
2021.10 - 2022.01
Instacart Shopper
Instacart
2021.03 - Current
Sales Associate
Nike
2019.06 - 2020.01
Drive Thru Cashier
Jim 'N Nick's Bar-B-Que
2019.03 - 2019.06
Cashier/Customer Service
Harris Teeter
2017.10 - 2019.03
Bachelor's degree - Business Marketing
Winthrop University